Edit Orders v3.0 for ZC 1.3.9 [Support Thread]

Hi All,

I'm running 1.3.9h no Super Orders or Tracker installed. I'm using Edit Orders v3.0. I have read about what's happening to me in this thread but there is no answer. I just have Spanish Language and English installed, the main language is Spanish, the problem is when Adding a Product, I select Category --- Subcategory and when displaying products they are displayed in mixed language, the first 3 products are displayed in Spanish then the next 5 are in English. What should I modify?

Regards.

futurist71:

Hi All,

I'm running 1.3.9h no Super Orders or Tracker installed. I'm using Edit Orders v3.0. I have read about what's happening to me in this thread but there is no answer. I just have Spanish Language and English installed, the main language is Spanish, the problem is when Adding a Product, I select Category --- Subcategory and when displaying products they are displayed in mixed language, the first 3 products are displayed in Spanish then the next 5 are in English. What should I modify?

Regards.There are aren't any Spanish language files for Edit Orders.. You will need to create the language files from the existing EO lanuage files (English or French), and copy them into the a spanish folder in the same location as the EO language files/folders.

DivaVocals:

There are aren't any Spanish language files for Edit Orders.. You will need to create the language files from the existing EO lanuage files (English or French), and copy them into the a spanish folder in the same location as the EO language files/folders.

I did it, my Edit Orders v 3.0 is translated into Spanish. The problem is when Adding Products, on Step 2: The products are displayed in mixed language, 3 of them in Spanish and other 5 in English, is really weird. All products are translated in these 2 languages.

futurist71:

I did it, my Edit Orders v 3.0 is translated into Spanish. The problem is when Adding Products, on Step 2: The products are displayed in mixed language, 3 of them in Spanish and other 5 in English, is really weird. All products are translated in these 2 languages.
I'm afraid I don't have an answer then as I don't use EO for anything other than English language stores.. Hopefully another community member can chime in...

Hi Diva I can verify that the up to date version of TY Tracker v3.1.2 does indeed input the tracking number in the email. I have one little thing it is not doing on the edit page. It is not carrying over with it the reward points earn that customer earn. The reward point box is there but it is empty. It shows Reward Points earned: $0.00. Any ideas on this. I know I read something about reward points and edit orders some where.

countrycharm:

Hi Diva I can verify that the up to date version of TY Tracker v3.1.2 does indeed input the tracking number in the email. I have one little thing it is not doing on the edit page. It is not carrying over with it the reward points earn that customer earn. The reward point box is there but it is empty. It shows Reward Points earned: $0.00. Any ideas on this. I know I read something about reward points and edit orders some where.

I'm afraid I don't know enough about the reward point add on to offer any insight here. Wish I could be of more assistance.

on ZC 1.50 if you turn on HTML emails, the email sent does not contain the tracking #, but if you Double post tracking in TY and comments then it will.

Can you update this so we dont have to double post the trackign # ?

thanks

What??? I do not understand what it is you are saying is the issue you are having.. Are you even talking about Edit Orders?? If not then you need to post in the correct support thread..

and.. BTW.. this add-on (Edit Orders) has NOT yet been updated to work with Zen Cart v1.5

letsmod:

on ZC 1.50 if you turn on HTML emails, the email sent does not contain the tracking #, but if you Double post tracking in TY and comments then it will.

Can you update this so we dont have to double post the trackign # ?

thanks

Have edit orders 3.03 installed on V1.5 and when i go into an order that was paid thru Paypal i have an option of doing a full or partial refund. I now have an order which was paid thru Paypal, the buyer doesn't have an address listed with Paypal and in the customer information box there is only a first and last name.No address at all. There is however no option to do a refund for that transaction. I know how to do that in Paypal bla bla bla and i am sure this is a bogus order that i am not going to ship but i was just wondering why there would be no option to do a refund. I have this installed on 2 websites and working great, this is the first time is see no option to do the refund so obviously it has something to do with the non address for this customer. Funny thing is that The payer status says Verified whatever that means. The ip address shows 2 different ip addresses one in Canada another in the USA california. Anybody have any idea why the refund button would not be there ?
If this is in the wrong sections i would be more than happy to post it in the proper one if i knew where it was.
Thanks

Both Super Orders and Edit Orders now show their (respective) support threads on the page in Plugins where you download them. Although searching for "Edit Orders" does show the support thread about halfway down the page. I have moved @windsurfer's question to the appropriate forum.

As I stated here http://www.zen-cart.com/showthread.php?170525-Super-Orders-v3-0-Support-Thread&p=1122147#post1122147 on the SO support thread, Edit Orders is in the process of being updated for ZC150.

Regarding your response of

windsurfer:

Script, i have 2 websites with V1.5 and edit orders works just great thank you.

That just means you got lucky. The bottom line is that using Edit Orders 3.x with ZC150 is not supported and therefore no troubleshooting of issues will be provided. Your best bet, as stated on the SO thread, is to subscribe to this EO thread and await the announcement that EO4 for ZC150 has been released.

Good luck and Happy Zenning :)

windsurfer:

Have edit orders 3.03 installed on V1.5 and when i go into an order that was paid thru Paypal i have an option of doing a full or partial refund. I now have an order which was paid thru Paypal, the buyer doesn't have an address listed with Paypal and in the customer information box there is only a first and last name.No address at all. There is however no option to do a refund for that transaction. I know how to do that in Paypal bla bla bla and i am sure this is a bogus order that i am not going to ship but i was just wondering why there would be no option to do a refund. I have this installed on 2 websites and working great, this is the first time is see no option to do the refund so obviously it has something to do with the non address for this customer. Funny thing is that The payer status says Verified whatever that means. The ip address shows 2 different ip addresses one in Canada another in the USA california. Anybody have any idea why the refund button would not be there ?
If this is in the wrong sections i would be more than happy to post it in the proper one if i knew where it was.
Thanks

This has ABSOLUTELY nothing to do with Edit Orders at all.. The payment notifications box is part of the ORDERS.PHP page not the EDIT_ORDERS.PHP page.. and Edit Orders makes NO CHANGES to orders.php which has ANYTHING to do with PayPal refunds or the like.. Don't know the proper place to post this.. but it's not this support thread..

windsurfer:

Have edit orders 3.03 installed on V1.5 and when i go into an order that was paid thru Paypal i have an option of doing a full or partial refund. I now have an order which was paid thru Paypal, the buyer doesn't have an address listed with Paypal and in the customer information box there is only a first and last name.No address at all. There is however no option to do a refund for that transaction. I know how to do that in Paypal bla bla bla and i am sure this is a bogus order that i am not going to ship but i was just wondering why there would be no option to do a refund. I have this installed on 2 websites and working great, this is the first time is see no option to do the refund so obviously it has something to do with the non address for this customer. Funny thing is that The payer status says Verified whatever that means. The ip address shows 2 different ip addresses one in Canada another in the USA california. Anybody have any idea why the refund button would not be there ?
If this is in the wrong sections i would be more than happy to post it in the proper one if i knew where it was.
Thanks

swguy:

Both Super Orders and Edit Orders now show their (respective) support threads on the page in Plugins where you download them. Although searching for "Edit Orders" does show the support thread about halfway down the page. I have moved @windsurfer's question to the appropriate forum.and the readme files for BOTH mods contain links to the support thread..

Wow, Sorry for the inconvenience !!!

windsurfer:

Wow, Sorry for the inconvenience !!!It's not about being an inconvenience at all.. You asked if this was related to Edit Orders and my answer is that the issue you are having is simply not related to Edit Orders (which is the topic of this support thread)..

Hey Diva - just wondered whether version for 1.5 released yet? cheeky smile

cliffvt:

Hey Diva - just wondered whether version for 1.5 released yet? cheeky smile

You will know when it's released because an announcement will be made in this thread, along with a link to the new support thread. Also, you will be able to find Edit Orders 4.0 in the downloads area. Recommend you subscribe to this thread so that when an announcement is made, you'll get a notification in your email.

There is no ETA. It will be done when it's done :smile:

cliffvt:

Hey Diva - just wondered whether version for 1.5 released yet? cheeky smile

ScriptJunkie:

You will know when it's released because an announcement will be made in this thread, along with a link to the new support thread. Also, you will be able to find Edit Orders 4.0 in the downloads area. Recommend you subscribe to this thread so that when an announcement is made, you'll get a notification in your email.

There is no ETA. It will be done when it's done :smile:What ScriptJunkie says is true.. There is a bug with how the comments work that I simply have not been able to fix. So until I get that worked out I just don't have an ETA yet..

delete

Will repost shortly...

Update..

Because of the ability to integrate Edit Orders with Super Orders (for those running both add-ons) I wanted to release Edit Orders and Super Orders at the same time. However there are two bugs that have held up both of these releases.

There are volunteers who are working on addressing these bugs. I have no ETA on how soon they will be able to finish the work at this time.. Hoping that it will be soon. That's the best timeframe I can give anyone about the status of this add-on. It will continue to be the answer I give when asked timeframe questions. (sorry folks..:smile:)

For those who want details on the outstanding issues here they are:

Edit Orders
Issue: Status change requires comment to be entered
Description: System will not save status without entering a comment. Changing the order status without entering a comment results in an error message being generated, and the updated order status is not saved to the status update table.

Super Orders
Summary: Batch printing invoices/packingslips not page breaking correctly in Internet Explorer, Opera, & Safari
Description: The batch print function of Super Orders is not correctly interpreting the page breaks for invoices, packingslips, and shipping labels. For invoices & packingslips, the page break should happen just above the logo for each page generated. Shipping labels should be printing 4 labels to a page. The page break functionality works correctly in Firefox & Chrome.

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Enhancements the new version will offer..

1. Compatibility with Zen Cart v1.5
2. **DONE **Eliminate the need for the common_orders_functions.php file. Edit Orders and Super Orders should have their own functions files.
3. **DONE **Update e-mail templates so that they match the orders.php e-mail templates when comments are sent or order status emails are sent to the customer.
4. Comments should work the same way default order comments work. (support for e-mail, no e-mail, or hidden comments). If working properly should allow shop owner to create hidden order comments when editing orders.