Login Timeout after Add to Cart, Logout, Login, Try Checkout

Using ZenCart version v1.3.9g
Initial Install (no upgrade)
Add-on Installed: stock_by_attributes_1-4-12
Customizations include color changes, background image, and one link.
Hosing on GoDaddy, ZenCart installed using their internal installer on 'Website hosting tools' page.
Have looked in the FAQ category for issue and didnt find it.
First store using zencart, Was able to completely go through test payment before installed add-on. Did not try after installing add-on, possible issue?

Problem can be recreated every time. http://smiletimeco.com

Example 1: (Working fine)
Customer logs into the site.
Adds item to shopping cart
Checkout without problem.

Example 2: (Problem)
Customer logs into the site.
Adds item to shopping cart
Logs out of the site
Logs back into the site, items in cart still there
Tries to checkout and gets 'Login Timeout Error'

If they empty their shopping cart after logging into the site, then add new items it works fine. It all comes from the saved shopping cart items reloading after login.

What is the problem and how do I fix it?

That add-on was updated to work with 1.3.9d and then updated again to work with 1.3.9h, but not specifically updated to work with 1.3.9e, 1.3.9f and 1.3.9g - so perhaps try upgrading to 1.3.9h and see if the problem persists.

Vger

Wanted to let people know that worked like a charm.

Thanks Vger

Is there a fix for this without having to upgrade? I'm using 1.3.8a and I've made so many additions and modifications that upgrading is the last option I want to use.

I can't find anything about this bug in the support thread for the add-on.

Thanks for any help

I've made so many additions and modifications that upgrading is the last option I want to use.

Afraid that it's not a matter of what you would prefer to do - you will have to upgrade. 1.3.8+ is not secure, so your site is just waiting to be hacked.

Just take a look around the forum "Concerns about hack attempts" forum to see how many 1.3.8+ sites have been hacked.

Vger

Point taken, sir ;-) thanks for the advice.

Chay

squireh:

Using ZenCart version v1.3.9g
Initial Install (no upgrade)
Add-on Installed: stock_by_attributes_1-4-12
Customizations include color changes, background image, and one link.
Hosing on GoDaddy, ZenCart installed using their internal installer on 'Website hosting tools' page.
Have looked in the FAQ category for issue and didnt find it.
First store using zencart, Was able to completely go through test payment before installed add-on. Did not try after installing add-on, possible issue?

Problem can be recreated every time. http://smiletimeco.com

Example 1: (Working fine)
Customer logs into the site.
Adds item to shopping cart
Checkout without problem.

Example 2: (Problem)
Customer logs into the site.
Adds item to shopping cart
Logs out of the site
Logs back into the site, items in cart still there
Tries to checkout and gets 'Login Timeout Error'

If they empty their shopping cart after logging into the site, then add new items it works fine. It all comes from the saved shopping cart items reloading after login.

What is the problem and how do I fix it?

hi i can snd that error set , and if costumer makes a acoount with a item in the cart they will allways get

Whoops! Sorry, but you are not allowed to perform the action requested

1.3.9h broken? ... every other release of zen i have used has worked like a dream .. is it worth wile downgrading back to 1.3.9g?

our URL is http://www.ultracheapauto.com.au

come over have a look at the error , any advice muchly appreasheted

What happens if you turn off the SEO/rewrites ...

The version of Ultimate SEO URLs downloadable from here is not compliant with PHP 5.3 nor with 1.3.9+ versions of Zen Cart.

And in certain circumstances (if you use cPanel as your hosting control panel) then there are problems with that. The cPanel cure is to update the Ultimate SEO URLs .htaccess file like so:

# All other pages
# Don't rewrite real files or directories
RewriteCond %{REQUEST_FILENAME} !-f [NC] 
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*).html$ index\.php?main_page=$1&%{QUERY_STRING} [L]

change to:

# All other pages
# Don't rewrite real files or directories
RewriteCond %{REQUEST_FILENAME} !\.shtml$
RewriteCond %{REQUEST_FILENAME} !-f [NC] 
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*).html$ index\.php?main_page=$1&%{QUERY_STRING} [L]

Vger

This is happening to me.

My site has just been created using the latest version. I am a complete novice at using zencart, that I got someone to set my site up for me. But they tell me it is a paypal problem, so are no help.

I want to know how I can fix this (bearing in mind that I am currently paranoid of messing something up.)

I don't want to launch my site until I can be assured that my payments and downloads are going to work everytime.

Hayley
Hayley's Creations

xeontranq:

hi i can snd that error set , and if costumer makes a acoount with a item in the cart they will allways get

Whoops! Sorry, but you are not allowed to perform the action requested

1.3.9h broken? ... every other release of zen i have used has worked like a dream .. is it worth wile downgrading back to 1.3.9g?

our URL is http://www.ultracheapauto.com.au

come over have a look at the error , any advice muchly appreasheted

Assuming that your website is hayleys-creations.com you have other problems:

Danger: AVG Active Surf-Shield has detected active threats on this page and has blocked access for your protection.
The page you are trying to access has been identified as a known exploit, phishing, or social engineering web site and therefore has been blocked for your safety. Without protection, such as that in the AVG Security Toolbar and AVG, your computer is at risk of being compromised, corrupted or having your identity stolen. Please follow one of the suggestions below to continue.

URL: hayleys-creations.com/home/
Name: Script Injection (type 1702)

Vger

No that isn't my domain.

Sorry I should have listed mine.

http://www.hayleyscreations.com.au/store

Hayley
Hayley's Creations
http://www.hayleyscreations.com.au

Vger:

Assuming that your website is hayleys-creations.com you have other problems:

Vger

Well, I suspect it has something to do with the modifcations made to the customer login. When I went to your site I saw only the 'Log Off' link and was automatically listed as being logged in. That's not normal behaviour.

Vger

If you are talking about my site. I find that very strange. Nobody else has had that happen to them. Does it show you as a guest or member in the box on the right?

Yes there is a MY ACCOUNT in the menu at the top and a log off link down the bottom.

But when you do hit the MY ACCOUNT, you need to log in to view any account settings or to finalise your purchase.

Hayley
Hayley's Creations
http://hayleyscreations.com.au/store/index.php

Vger:

Well, I suspect it has something to do with the modifcations made to the customer login. When I went to your site I saw only the 'Log Off' link and was automatically listed as being logged in. That's not normal behaviour.

Vger

Zen Cart has an automatic link which either shows as "Log On" or "Log Off", depending on your status. When I go to your site that link, in the footer, shows as "Log Off". That link always shows as "Log Off" on your site, even after clicking on it (it should change to "Log On").

Your template has obviously modified, and perhaps hardcoded, some of the standard Zen Cart functions.

Vger.