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Suddenly product detail doesn't show

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Started by gerrythemole on 10 Dec 2010, 8:00 AM · Views: 465

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10 Dec 2010, 8:00 AM
#1
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gerrythemole

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Suddenly product detail doesn't show

The site http://soundbitesderby.org.uk/cart/ seems to have suddenly changed. The final product detail screen comes up blank. I cannot pin down when this started but everything else is fine. I am running 1.3.8a still and could do with some pointers as to what tools I can use to debug this please?

10 Dec 2010, 12:20 PM
#2
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mprough

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Re: Suddenly product detail doesn't show

Suddenly? You haven't been working on anything?

Since the page works this will generally be an error in a module or template file, not withstanding that if suddenly is correct you might have been hacked.

~Melanie

10 Dec 2010, 5:57 PM
#3
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Re: Suddenly product detail doesn't show

I hear what you say about hacking but it doesn't look or feel like it. I don't know when it started or how but I guess a file may have gione missing or something and I was looking for some advice on what tools are available to debug this please if anyone can help?

10 Dec 2010, 11:19 PM
#5
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Re: Suddenly product detail doesn't show

Thanks but I managed to find the cause by downloading the system and using winmerge to find everything tick-a-ty-boo except 1 program had been deleted. I will challenge the ISP on that one!