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Product Images All Missing / Not Displaying

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10 Dec 2010, 6:46 PM
#1
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ntmaine

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Product Images All Missing / Not Displaying

Without any significant store modifications, all of our product images have stopped displaying.

We have seen this before with image directory permissions, but even 777 on the directories didn't change anything. The folders and images are intact. Large images don't display and product images briefly appear with broken link symbols.

My thought is a problem with the template, but I'm wondering if anybody had seen this before. Info on the site with link below.

Thanks in advance!!

http://laxpros.com
Server OS: Linux 2.4.21-63.ELsmp
Database: MySQL 5.0.91
PHP Version: 5.2.14 (Zend: 2.2.0)
Database Data Size: 1,141 kB
Database Index Size: 611 kB

10 Dec 2010, 7:11 PM
#2
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Re: Product Images All Missing / Not Displaying

Make quadruple sure that the image in on the server in the correst location

I only did one but got a 404 error meaning the image is not there

Remove space

http: //laxpros.com/DB_folder/images/Products/2010-atk-on-al6000.jpg

Also what is the DB_folder for

They should be in /images

10 Dec 2010, 7:23 PM
#3
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Re: Product Images All Missing / Not Displaying

Thanks for the advice! I'm running through these steps now. I'll post what I find.

10 Dec 2010, 8:04 PM
#4
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Re: Product Images All Missing / Not Displaying

It appears that the issue is with the hosting provider, in this case GoDaddy.

The permissions are not applying or recursing properly. Not a ZenCart issue it seems.

Thanks for the assistance!

11 Dec 2010, 8:59 PM
#5
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Re: Product Images All Missing / Not Displaying

I happen to be having the same exact issue and so I called godaddy and discovered that for some reason when I attempt to enter an existing image in the URL it won't appear. When I checked it in page source zencart modified the URL to do this:

<img src="images/http://www.bodiefoundation.org/Store/p/store/BGTFiTDVD.jpg" alt="Bodie- Ghost Town Frozen in Time" using a prefix of "images" and I'm not quite sure why this is unless I shouldn't be using the full url. Unfortunately my path should be

http://www.bodiefoundation.org/Store/p/store/BGTFiTDVD.jpg

I have hundreds of images/products that I need to transfer to the new site which is located here:

http://www.bodiefoundation.org/zencart/ (until it replaces the original site at http://www.bodiefoundation.org)

Can someone please assist? Much much appreciated, Lynn

11 Dec 2010, 9:11 PM
#6
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Re: Product Images All Missing / Not Displaying

Pet Herbal Remedies:

unless I shouldn't be using the full url
Where are you using/entering this?

11 Dec 2010, 9:31 PM
#7
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Re: Product Images All Missing / Not Displaying

In the product area for

"Or, select an existing image file from server, filename: "

Any ideas? Thanks for responding so quickly.

11 Dec 2010, 9:36 PM
#8
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Re: Product Images All Missing / Not Displaying

In the product area for
Use the "browse" function and let ZenCart handle this

Just need the image on your local station

Only files name is required to be entered - images by default are in /images

11 Dec 2010, 9:48 PM
#9
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Re: Product Images All Missing / Not Displaying

So I'm assuming that I need to upload each image rather than type in the URL? The latter isn't possible?

11 Dec 2010, 9:55 PM
#10
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Re: Product Images All Missing / Not Displaying

The latter isn't possible?
I posted that Only files name is required to be entered - images by default are in /images

So if your images are in /images Just the file name needs to be entered

11 Dec 2010, 10:20 PM
#11
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Re: Product Images All Missing / Not Displaying

Yes, thank you. However it doesn't work.

I have this file

Bodie1859-1962.jpg

which I took the time to transfer specifically into my images folder

and then entered just the above in the "or select and existing image" area.

and the image doesn't show. When viewed in page source it shows this:

<img src="images/Bodie1859-1962.jpg"

with images automatically put in front again! Perhaps I'm talking in circles and missing something?

11 Dec 2010, 10:32 PM
#13
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Re: Product Images All Missing / Not Displaying

Place ONE space in the url when posting them to break the link

You will need to square this issue as the OP

404 not found

http: //bodiefoundation.org/zencart/images/Bodie1859-1962.jpg

11 Dec 2010, 10:35 PM
#14
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Re: Product Images All Missing / Not Displaying

with images automatically put in front again! Perhaps I'm talking in circles and missing something?
That is because /images is where the image is

11 Dec 2010, 10:47 PM
#15
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Re: Product Images All Missing / Not Displaying

I tried the space in your example and still no luck. :no:

I did upload it as a new image and it works... I may just have to upload the images to my local computer from hosting and upload the images to the zencart product pages through browse.

Not sure what you mean by
You will need to square this issue as the OP

but thank you for your help.