UPS charges incorrect

v1.3.9g

I'm using UPS shipping by weight. As products are added into the cart, the total shipping weight is being updated and added to the cart.

However, the shipping charges are not correct. To be specific, the items are being shipped from a location about 20 miles from my house in NY state, but the shipping charges are higher to ship to my zip code than to a zip code in Ohio.

Any idea what needs to be done to resolve this?

Also, the 2.50 Handling Fee is not showing up.

thanks

The Handling Fee is added into the shipping cost not listed separately ...

Check your settings in the Configuration ... Shipping/Packaging ... to see what your Maximum Weight and Tare Rates are ... if you do not need the Tare Rates set them to 0:0 ...

What are your settings on the UPS shipping module?

What weight are you testing?

What is the Ship From and Ship To addresses that you are testing with?

Ajeh:

The Handling Fee is added into the shipping cost not listed separately ...

Check your settings in the Configuration ... Shipping/Packaging ... to see what your Maximum Weight and Tare Rates are ... if you do not need the Tare Rates set them to 0:0 ...

max weight is set to 50 and Tare rates is set to o:o

What are your settings on the UPS shipping module?

see attached screenshot for UPS settings

What weight are you testing?

14 lbs

What is the Ship From and Ship To addresses that you are testing with?

ship to = Akron, OH 44312

ship from = saratoga springs, ny 12866

I am getting:

New York to New York
United Parcel Service (1 x 14.00lbs) (Next Day Air Early AM) $79.48
United Parcel Service (1 x 14.00lbs) (Next Day Air) $45.38
United Parcel Service (1 x 14.00lbs) (Next Day Air Saver) $38.06
United Parcel Service (1 x 14.00lbs) (2nd Day Air) $26.40
United Parcel Service (1 x 14.00lbs) (3 Day Select) $20.08

New York to Akron
United Parcel Service (1 x 14.00lbs) (Next Day Air Early AM) $134.53
United Parcel Service (1 x 14.00lbs) (Next Day Air) $100.43
United Parcel Service (1 x 14.00lbs) (Next Day Air Saver) $92.13
United Parcel Service (1 x 14.00lbs) (2nd Day Air) $37.07
United Parcel Service (1 x 14.00lbs) (3 Day Select) $28.49

What are you getting?

NY to NY (12834)
United Parcel Service (1 x 14.00lbs)##

Next Day Air $50.90
2nd Day Air $31.93
3 Day Select $25.60
Ground $18.80

NY to Akron

United Parcel Service (1 x 14.00lbs)##
Next Day Air Early AM $137.03
Next Day Air $102.93
Next Day Air Saver $94.63
2nd Day Air $39.57
3 Day Select $30.99
Ground $16.94

Have you checked the UPS site where the rates are higher from New York to New York vs New York to Akron? :unsure:

Hi,
i live in Canada, and i can't get UPS shipping to work.. Can you help me?
I did enable ups shipping, also put the tare at 0:0
but when i am trying to get a quote, it says that:
Shipping Method:
This is currently the only shipping method available to use on this order.
United Parcel Service
We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown.

I've been trying almost everything possible.. need help!:blink:

The built in UPS ships from the US ... for anywhere else, you should look at the UPS XML add on in the Free Software Add Ons ...