Zen Cart Logo
Forums / Built-in Shipping and Payment Modules / Cant Get Rid of Free Shipping Rules

Cant Get Rid of Free Shipping Rules

Locked

Views: 973

Results 1 to 8 of 8
This thread is locked. New replies are disabled.
17 Dec 2010, 3:13 PM
#1
decostyle avatar

decostyle

Zen Follower

Join Date:
Mar 2008
Posts:
336
Plugin Contributions:
0

Cant Get Rid of Free Shipping Rules

Hi, I have an unusual case I think. I have disabled both free shipping rules and free shipping options but once the customer reaches $300, it still reverts to free shipping.

At some point I may have hard coded something into the core files. I can't remember anymore.

Would someone please tell me which files I need to just over ride with a clean one so that this is corrected?

I tried over riding all the Shipping modules and Order Total modules no luck.

Right now I just changed the language file for free shipping to "Shipping cost to be advised" just to remedy it for the weekend.

Any help will be appreciated.

17 Dec 2010, 3:16 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Cant Get Rid of Free Shipping Rules

Usually this is in the Modules ... Order Totals ... Shipping ot_shipping where the Free Shipping is enabled for the set amount ...

What shipping module(s) are installed?

Make sure that you do not have any installed that you are not using ... meaning do not just disable them but actually click REMOVE ...

17 Dec 2010, 5:06 PM
#3
decostyle avatar

decostyle

Zen Follower

Join Date:
Mar 2008
Posts:
336
Plugin Contributions:
0

Re: Cant Get Rid of Free Shipping Rules

This is really strange! I don't have any other thing special on it except the module that dictates minimum orders.

Other than that it all I have are the standard shipping methods. Yes I have removed it and also tried disabling it instead ( as in it is on but put into "false"). None of it worked.

I have over written the modules-order total-ordertotal shipping file and also over rode all the shipping files. It still doesn't get rid of it!

Is there a way to see which file it is accessing when it triggers the free shipping? I'm stumped. My local host mirror doesn't have the problem...

17 Dec 2010, 5:17 PM
#4
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Cant Get Rid of Free Shipping Rules

What shipping modules are you using?

17 Dec 2010, 5:33 PM
#5
decostyle avatar

decostyle

Zen Follower

Join Date:
Mar 2008
Posts:
336
Plugin Contributions:
0

Re: Cant Get Rid of Free Shipping Rules

Right now it is just UPS.

If goods are under 300, it works fine, once it reaches over $300 which was our previous setting on the free shipping options it goes to free shipping. But as I said, right now it is removed. Only UPS is green lighted.

Any ideas?

17 Dec 2010, 5:43 PM
#6
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Cant Get Rid of Free Shipping Rules

If all shipping modules are removed and only UPS is installed ...

If your Order Total for Shipping ot_shipping is setup for FALSE on the Free Shipping ...

If your Product has weight ... there is nothing left to give Free Shipping, unless you have the Product marked as a Virtual Product or as an Always Free Shipping product ...

Without actually going through your site to see if there is either bad data or customized code making this happen ... it is hard to guess what else is allowing for the Free Shipping on orders over $300.00 ...

17 Dec 2010, 5:50 PM
#7
decostyle avatar

decostyle

Zen Follower

Join Date:
Mar 2008
Posts:
336
Plugin Contributions:
0

Re: Cant Get Rid of Free Shipping Rules

Got it!

I knew in the back of my mind that there was some other area I should be looking at. I found that on Admin Order total --> Shipping I failed to remove the 300 on there and turn the shipping to false.

All the while I was changing the Just the Admin--shipping modules. So even if these are off the Order Total keeps on functioning!

Thanks for jogging my memory and giving me a clue!!

You are the best!

17 Dec 2010, 5:52 PM
#8
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Cant Get Rid of Free Shipping Rules

That is kinda sorta like exactly what I asked in post #2 ... :lamo:

Hate when those little things sneak in there ... :smile: