Super Orders v3.0 Support Thread (for ZC v1.3.9)

jeking:

I've upgraded SU to the new version but one thing looks strange. It appears a language definition is missing. I've looked and don't see anything missing. In the attached image, aren't -TEXT_EMAIL -TEXT_NOEMAIL -TEXT_HIDE undefined text or images?What version of Zen Cart???

DivaVocals:

What version of Zen Cart???

It's 1.3.8

jeking:

It's 1.3.8
That's why.. v3.0 of Super Orders uses the NEW 1.3.9 commenting logic, and as such the v1.3.9 comments graphics are different.. Dunno if adding the new 1.3.9 comments graphics alone will be enough.. You'll need to test that the new comments functionality works with v1.3.9. (As I've stated previously we did NO testing of the new v3.0 Super Orders with Zen Cart 1.3.8)

jeking:

In the attached image, aren't -TEXT_EMAIL -TEXT_NOEMAIL -TEXT_HIDE undefined text or images?BTW.. I never saw the attached image (un-necessary at this point), and it's likely you are missing both the new Zen Cart 1.3.9 language definitions as well as the graphics..

I was kind of hoping/figuring a simple definition file was missing. As you say, may it's just the '1.3.9 language definitions as well as the graphics'.

I appreciate the help though.

Hello Diva et al, Thank you for the great job. Don't know which thread to post to so I posted in both sorry if this is wrong.

Zen Cart 1.3.9h
Database Patch Level: 1.3.9h
PHP Version 5.2.15
super_orders_30
edit_orders_v3.02
better_together_2.3a
jscroller_sidebox_package_2-1
return_authorization_v2-3-3a
order_total_insurance by Numinix
userCurrency (when a customer logs in currency is auto selected)
simple_google_analytics_ver1-2-2
corner_site_seal_1.0
FR-lang-zen-cart-v1.3.9-1.0 (not being used)

Everything works great, no blank pages no error messages. I have looked through both forums for others with my situation but no luck.
I use Super Orders and Edit orders to simply add a serial# to the product description line. The Edit order page comes up fine except that the tax is set at 0% beside the shipping charge.
If I do not insert the correct tax rate before I update the total gets reset to no tax on shipping. Any help would be appreciated. Thanks again for all your hard work.
Niko

Hello,

I have been using super orders for a while. Recently upgraded the sore to the latest 1.3.9hp1 and reinstalled the latest super orders together witht he Edit Orders 3.03 and everthing sems to be working great, I am a happy camper.

There is however one small thing which it seems to have been overlooked - when it comes to replacing the original Orders with Super Orders.

In the Configuration->Shiping/Packaging there is a setting to turn the comments:

"Display Order Comments on Admin Packing Slip" which can turn off the comments.

I usually ship with only the packing slip in the package and I do not want to have the comments there - in case a customs officer opens the package he does not need to see my customer requesting to lower the value of the customs invoice...

I can use the original orders for now and print out the packing slip from there - the above switch will remove the comments on that page.

Please let me know if there is a quick clean fix for this.

Thanks.

Edit Orders.. NOT a Super Orders support question..

gearheadniko:

Hello Diva et al, Thank you for the great job. Don't know which thread to post to so I posted in both sorry if this is wrong.

Zen Cart 1.3.9h
Database Patch Level: 1.3.9h
PHP Version 5.2.15
super_orders_30
edit_orders_v3.02
better_together_2.3a
jscroller_sidebox_package_2-1
return_authorization_v2-3-3a
order_total_insurance by Numinix
userCurrency (when a customer logs in currency is auto selected)
simple_google_analytics_ver1-2-2
corner_site_seal_1.0
FR-lang-zen-cart-v1.3.9-1.0 (not being used)

Everything works great, no blank pages no error messages. I have looked through both forums for others with my situation but no luck.
I use Super Orders and Edit orders to simply add a serial# to the product description line. The Edit order page comes up fine except that the tax is set at 0% beside the shipping charge.
If I do not insert the correct tax rate before I update the total gets reset to no tax on shipping. Any help would be appreciated. Thanks again for all your hard work.
Niko

Reinstalled SO 3.0 several times and, yes, installed the SQL upgrade. None of this helped.

Finally, I installed ty_package_tracker and now everything works fine.

It is likely you got this error because you ran this SQL file when you installed Super Orders: super_orders_ty_tracker_upgrade.sql and set the value to the Ty Package Tracker switch to TRUE.. This would enable the tracker fields and without having Ty Package Tracker installed you would have gotten the error you reported.. Installing Ty Package Tracker only solves the issue because you activated the Ty Package Tracker fields when you did NOT have Ty Package Tracker installed (which the readme CLEARLY states is required to use the Ty Package Tracker integration options)

SafetySam:

Hoping someone can please help.....

I upgraded to Zen Cart 1.3.9h and Super Orders (v??) stopped working so I downloaded Super Orders 3.0.

I followed the installation directions to the letter and, at first, it seemed that everything was back to normal.

But, now I notice that, when I print the order detail, I get the following error message near the bottom, near where the Order Status History table should appear:

ORDER STATUS HISTORY & COMMENTS 1054 Unknown column 'track_id1' in 'field list'
in:
[select orders_status_id, date_added, customer_notified, track_id1, track_id2, track_id3, track_id4, track_id5, comments from orders_status_history where orders_id = '3402' order by date_added]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

I found some threads that referred to what appears to be a similar error, but quite honestly don't understand what is being said. I think I am pretty good with Zen Cart, but I'm certainly not a professional web designer, so please make your responses on the "idiot" side and help me find and fix the error.

Also, I have reinstalled Super Orders twice just in case I had a corrupt file, but that also didn't help.

Thanks in advance!!

SafetySam:

Reinstalled SO 3.0 several times and, yes, installed the SQL upgrade. None of this helped.

Finally, I installed ty_package_tracker and now everything works fine.

Let me reiterate what is posted on page on of this thread and repeated several times in the readme files for Super Orders:

DivaVocals:

• If you have Edit Orders installed, you can enable Edit Order in the Super Orders admin to enable Edit Orders buttons in Super Orders (No code merging required.. Simply install Edit Orders and "turn on" Edit Orders in the Super Orders admin!!)

• If you have Ty Package Tracker v3.0 installed, you can enable the Ty Package Tracker fields for Super Orders (No code merging required..) Simply install Ty Package Tracker and "turn on" Super Orders from the Ty Package Tracker admin!!)

• If you have USPS Click-N-Ship installed, you can enable USPS Click-N-Ship in the Super Orders admin to enable USPS Click-N-Ship fields/buttons in Super Orders (No code merging required.. Simply install USPS Click-N-Ship and "turn on" USPS Click-N-Ship in the Super Orders admin!!)

• If you have FedEx Automated Labels installed, you can enable FedEx Automated Labels in the Super Orders admin to enable FedEx Automated Labels buttons in Super Orders (No code merging required.. Simply install FedEx Automated Labels and "turn on" FedEx Automated Labels in the Super Orders admin!!)

Let me stress something here so that it's CLEAR.. With regards to the mod integration options: You are NOT required to install ANY Edit Orders, Ty Package Tracker, FedEx Automated Labels or USPS Click-N Ship to use Super Orders.. You can use Super Orders even if you don’t use these other modules. That said turning on the admin flags for mods you DO NOT have installed WILL CAUSE ERRORS IN YOUR STORE!!

BUT...

If you are running any of these mods, you don't have to tear your hair out trying to get the correct Super Orders code merged into the Super Orders files to use these mods.. Install them as normal and TURN IT ON in the Super Orders admin (Ty Package Tracker will need to be turned on in the Ty Package Tracker admin)

In support of this new release there are updates to Edit Order and Ty Package Tracker that are now available in the downloads.. (See the Ty Package Tracker and Edit Orders respective support threads for details on those updates -- PLEASE do not post non Super Orders related questions here..)

Finally we are also supplying the properly merged files needed for those running FEC and COWOA. (no admin flags for these mods.. simply use the provided pre-merged files for these mods)

Minor bug: Customer status indicator (green check/unlock/locked icons)

Super_orders

When adding customer comment,

• mark to email, green check icon is added to comment history
• mark NOT to email, unlock icon is added to comment historyBatch_status

When adding customer comment,

• mark to email, unlock icon is added to comment history
• mark NOT to email, unlock icon is added to comment historyNote: the physical email being/not being sent is correct, this is ONLY an audit trail issue with the icons showing in customer notified column.
  Thanks!
  Zen 1.39h
  SuperOrders 3.0

This has already been addressed in the new Super Orders release that I will submit just as soon as I can shake free some time..

jerkynet:

Minor bug: Customer status indicator (green check/unlock/locked icons)

Super_orders

When adding customer comment,

• mark to email, green check icon is added to comment history

• mark NOT to email, unlock icon is added to comment history

Batch_status

When adding customer comment,

• mark to email, unlock icon is added to comment history

• mark NOT to email, unlock icon is added to comment history

Note: the physical email being/not being sent is correct, this is ONLY an audit trail issue with the icons showing in customer notified column.
Thanks!
Zen 1.39h
SuperOrders 3.0

Hey Diva :)

I ran across something interesting that perhaps you can assist me with.

I've been poking around an invoice, a packing slip, and a PDF packing slip with Firebug to help me figure out what code in which files I need to alter to make some basic design changes (i.e. move my logo, change some text size/font, etc.

Anyway, when I was looking at the code for the logo in the packing slip, I discovered that there's a link attached to it (or rather, the logo is attached to a link).

When I click the link, it leads to a 404 page not found.

Question 1: Should the link be there? And if so, how do I make it functional?

Question 2: If I move the logo, is there some other graphic the link should be attached to...like a button perhaps?

Here's the code:

<td class="pageHeading" align="right">
       <a href="super_packingslip?oID=1131&reverse_count=1&">
            <img border="0" title=" Empowerment Sanctuary Logo " alt="Empowerment Sanctuary Logo" src="images/logo.gif">
       </a>
       <br>
       Packing Slip
 </td>

Further research reveals that the above html output comes from line #86 of admin/super_packingslip.php. Comparing line 86 from the file on my server to the original file in the SO original file set indicates that the code is as it should be.

 
<td class="pageHeading" align="right">
     <a href="<?php echo FILENAME_SUPER_PACKINGSLIP . '?' . zen_get_all_get_params(); ?>">
          <?php echo zen_image(DIR_WS_IMAGES . HEADER_LOGO_IMAGE, HEADER_ALT_TEXT)?>
     </a>
     <br>
     <?php echo TEXT_PACKING_SLIP; ?>
</td>

What I don't understand is:

1. Why is this link attached to my logo?
2. Should the link be functional and if so, how do I fix it?
3. If I move my logo, should I just move the link with it, or should I replace the logo image with another image or some text?

See below..:smile:

ScriptJunkie:

Further research reveals that the above html output comes from line #86 of admin/super_packingslip.php. Comparing line 86 from the file on my server to the original file in the SO original file set indicates that the code is as it should be.

Hello,
I have installed this version in my store but keep finding an error in the debug logs when i am using the pdf package slips print button:***
PHP Warning: strcasecmp() expects parameter 1 to be string, array given in <admin folder>\includes\functions\extra_functions\common_orders_functions.php on line 31***

I keep thinking this is because its called in <admin folder/super_batch_forms.php>```
$selected_oids = zen_db_scrub_in($_POST['batch_order_numbers']);

tested fixes yet?

thanks,
jeroen

I have never seen this error, and I can't even reproduce it.. Hmmmm..

nagelkruid:

Hello,
I have installed this version in my store but keep finding an error in the debug logs when i am using the pdf package slips print button:***
PHP Warning: strcasecmp() expects parameter 1 to be string, array given in <admin folder>\includes\functions\extra_functions\common_orders_functions.php on line 31***

I keep thinking this is because its called in <admin folder/super_batch_forms.php>```
$selected_oids = zen_db_scrub_in($_POST['batch_order_numbers']);

> tested fixes yet?
> 
> thanks,
> jeroen

This question could also apply to the base Orders option, but I'm asking here since it could possibly (hopefully) result in an enhancement to Super Orders. Here goes ... why do the 'Refund Transaction' and 'Void Transaction' functions require me to input values that are either already in the database (last 4 digits) or could be stored in the database with a little effort (trans ID and auth ID)? Why force the user to enter them in order to do a refund or void when they could be saved with the order and retrieved when a refund or void is needed?

Thanks ... Bowen

1. Why is this link attached to my logo?
   Dunno.. Super Orders is over 4 years old and this may have been here from it's inception.. No clue was the intended purpose for the link..
   From the code, it looks like it's some sort of sort in reverse type functionality....although...what one would want or need to sort on a packing slip, I can't imagine!

2. Should the link be functional and if so, how do I fix it?
   Dunno since I don't know the original intended purpose of the link. And given that I didn't know this link was even there or the purpose it was supposed to serve, I don't know if it needs to be "fixed". Besides, what on earth would you want to link to from the packing list??:smile:
   **Right?? **

3. If I move my logo, should I just move the link with it, or should I replace the logo image with another image or some text?
   This is up to you.. Since I am unsure why the link is there or what the original authors intent was I don't know that this is a mystery that needs to be resolved.. You can simply remove the link code if you don't want it.. or if you want to link to something from the packing list you can (though I can't image what you would link to:smile:**)
   My thoughts also. I'm going to go ahead and move my logo and dump the link code. Just wanted to make sure I wasn't dumping something important/necessary simply because it didn't make any sense to me.

Thanks much! :smile:
**

Hi Diva,

I have a question about customizing PDF packing slips.

I'm aware that I can change the default logo to my own logo through the SO config in admin...however, it advises to keep images to a specific size for best output. I prefer to use a banner logo, plus that gigantic font "Packing Slip" text just bugs me.

What I really want to do is get into the header portion of the PDF and take out all the space holders, pre-existing text, and white space and replace it with a banner logo.

The problem is that because it renders in the browser as a PDF, I'm unable to identify which file to edit.

Can you point me in the right direction?

DivaVocals:

I have never seen this error, and I can't even reproduce it.. Hmmmm..
Ouch, not even when you select 2 or more orders and hit the print button? I may have bumped in the old "error behind keyboard" then, grmblll...:lamo: