Super Orders v3.0 Support Thread (for ZC v1.3.9)

ideasgirl:

I missed your post :blink:

Can you point me on the right direction where to find the fix? I really didn't find it... Please :hug: I will treat you well when you come to visit.
I didn't post the fix I only indicated that the fix is to be a part of the next release.. I'm still working on the next SO release, but I'm afraid personal health issues have taken a priority over this. I am hoping to not only have it done by year end (or 1st part of Jan), but to include v1.5 updates as well..

gsdcypher:

Or is there a way to unhide admin comments so they become visible to the customer?

thanks!Admin (hidden) comments is standard Zen Cart behavior.. Can't "unhide" them in default orders.php and super_orders.php is no different. There are no plans to include functionality which would allow shopowners the ability to "unhide" comments that were previously hidden. Seems the better approach for shopowners is to simply not make comments hidden comments to begin with.

ScriptJunkie:

Try re-uploading those pages, clearing your cache, and checking again. Sometimes files get corrupted during the upload process.
It doesn't work. It works on my other website though. The difference between this two sites is the first site has SEO url google base mods. Will it be problem?

I am lost here. Sorry to post this way. Please, can someone tell where the POST NEW THREAD button is? Spent one hour looking, not feeling very Zen right now.

We have used zen cart for over a year, now this happened...

Here is my problem:

in subject of email;
PayPal Express Checkout Error

in body of email;

• (7) couldn't connect to host

This has shown up with ALL our Zen Carts.

PayPal states, no errors
Host states, no errors
We tested, no errors
We still get about 10 of these alerts a day.
Customers call and say they can't check out with PayPal Express.

Something is wrong here.

What is this?
PayPal Express Checkout Error

• (7) couldn't connect to host

thank you for any help

:o)

ps: hope I can find this after I post

You're in the wrong place. Go to the PayPal Express Checkout Support board. Once there, look through the list of threads to see if there's already a thread for your problem. If there is, read through it to see if there's a solution. If there isn't...then post a reply.

Only if there is no thread on that board that addresses your problem...you may then start a new thread on that board. Do it by scrolling to the bottom of the page and clicking "New Thread".

Mr. Xter:

I am lost here. Sorry to post this way. Please, can someone tell where the POST NEW THREAD button is? Spent one hour looking, not feeling very Zen right now.

We have used zen cart for over a year, now this happened...

Here is my problem:

in subject of email;
PayPal Express Checkout Error

in body of email;

• (7) couldn't connect to host

This has shown up with ALL our Zen Carts.

PayPal states, no errors
Host states, no errors
We tested, no errors
We still get about 10 of these alerts a day.
Customers call and say they can't check out with PayPal Express.

Something is wrong here.

What is this?
PayPal Express Checkout Error

• (7) couldn't connect to host

thank you for any help

:o)

ps: hope I can find this after I post

Thank you very much. Feeling more Zen now.

:o)

Just installed Super Orders 3.0 and its working great, but it does not appear to have the Customer Comments Column that the normal orders screen does. Can someone help me patch that in, as I rely on seeing that yellow dot to tell me to pay attention to what the customer wants, not just pack the order and ship it. Thanks!

Just a quick question regarding this mod - if a customer pays via Paypal, and we do a partial or full refund in super orders, does it automatically refund them via Paypal? Or do we then also have to login to Paypal to issue the refund manually?

Thanks!

Danielle:

Just a quick question regarding this mod - if a customer pays via Paypal, and we do a partial or full refund in super orders, does it automatically refund them via Paypal? Or do we then also have to login to Paypal to issue the refund manually?

Thanks!
I think Super order does NOT handle any payment or refund. You will need to do the partial refund in your regular zen-cart edit order.

Danielle:

Just a quick question regarding this mod - if a customer pays via Paypal, and we do a partial or full refund in super orders, does it automatically refund them via Paypal? Or do we then also have to login to Paypal to issue the refund manually?

Thanks!
You can initiate the PayPal refund via Super Orders. You do not have to do this via the default orders.php anymore.. (it was HUGE change we made in the latest version).

accent2010:

I think Super order does NOT handle any payment or refund. You will need to do the partial refund in your regular zen-cart edit order.This is not true.. refunds can be initiated via Super Orders.

Hello and Happy New Years...

I have quickly read through this thread and even did a search through this thread and could not find the answer to my question.

I had someone register without an address...placed an order...and it showed no address...later the buyer when back and updated their address...this does not show up on Super Orders but does under Customers.

Any clue why?

Thank you

Zadris:

Hello and Happy New Years...

I have quickly read through this thread and even did a search through this thread and could not find the answer to my question.

I had someone register without an address...placed an order...and it showed no address...later the buyer when back and updated their address...this does not show up on Super Orders but does under Customers.

Any clue why?

Thank you
Because the address information associated with the customer at the time the order is placed is what gets written to the order table. Not a Super Orders issue as this is how the default orders.php functions as well.. You can either edit the order table using myPHPAdmin to fix it or install Edit Orders which will allow you to edit these kinds of order details..

I just downloaded the file but the links in the readme file are not working, therefore I can't view the instructions for installing. Help?

fiberphile:

I just downloaded the file but the links in the readme file are not working, therefore I can't view the instructions for installing. Help?

This question belongs in the Edit_Orders support thread.

Things to check:

• Are you running Zen Cart v.1.3.9?
• If so, did you download Edit_Orders v.3.03 for Zen Cart v1.3.9?
• Did you unzip the download before launching the readme so that the .js file that makes the readme tabs work can run on your computer?
• Do you have javascript enabled in your browser?
• Did you give your browser a minute to fully load the readme so that the tabs will work? (very occasionally, my browser will lag on load and then it takes a moment for the tabs to be accessible)

After you check these things...if you still have issues, please post to the Edit_Orders support thread. Although to be honest...the issue is likely with your computer or browser settings and/or is user error...as this file operates fine for countless other users.

**ScriptJunkie covered this.. LOL.. Carry on.. **

Update 3.0.1 to Super Orders is now available. The following fixes were made:

Adding a comment to an order with an apostrophe causes SQL failure - fixed
Not installing Ty Tracker means Super Orders Print will fail - fixed
Display all comments in Invoice
Display all comments in Packing Slip

Scott

swguy:

Update 3.0.1 to Super Orders is now available. The following fixes were made:

Adding a comment to an order with an apostrophe causes SQL failure - fixed
Not installing Ty Tracker means Super Orders Print will fail - fixed
Display all comments in Invoice
Display all comments in Packing Slip

Scott
You are awesome Scott!!! I've been tied up with personal health issues and couldn't finish this.. Sooooo glad you got it DONE!!! :smile:

Errr .... not sure it's done done done, but it's a little better than before. :)

swguy:

Errr .... not sure it's done done done, but it's a little better than before. :)
What's done is a HUGE help.. TRUST me!!:smile:

Okay i not trying to be pushy here at all.. just curious..
Super orders is an great thing for my friends site that i set up/keep operational.
I just upgraded it to zen 1.5.0 this week..

I was lucky enough to somehow have super orders 3.? continue to work with out doing anything... but have lost the config options..

Is there anyone working on an update that covers zencart v1.5 that I can donate to?

Keep up the great work. its an awesome add on.:clap: