Super Orders v3.0 Support Thread (for ZC v1.3.9)

1. No, the SO version for ZC150 is not ready yet. Hang in there, we're working on it. No ETA yet.

2. Yes, EO and SO integrate together nicely. In the EO readme, this is step 7 of the installation process. In the SO readme, check out the "Addons Integration" tab.** If both are installed, a switch needs to be flipped in both of them.**

3. Yes, SO will pick up your PayPal transaction data and display it to you in the admin. Depending on your settings and configuration, an email with that info will go out to your customer as well.

4. Installing SO and EO together in no way inhibits your ability to process refunds. They are built to work together.

Good luck and happy Zenning :smile:

windsurfer:

I have "edit_orders_v3.03" and not sure if this has come up at all but I was reading through the installation but didn't see anything about integrating with edit orders unless i missed it.
When i process an order payed through Paypal and use their shipping module the customer gets an e-mail from Paypal with the tracking number. I am just wondering if Super orders will pick this transaction up and updates the order or is there a way to manually enter the tracking number and when i hit update the customer is e-mailed with the updated information. I know when setting the order to shipped in edit orders the customer gets an e-mail but i can't put the tracking information in.
Also is the super orders V1.5 ready ?
Also refunds can be issued oin edit orders, will i lose that capability ?
Any thoughts ?
Thank you.

Thank you for the reply. I notice that you prefer to have the Ty Package Tracker package installed. I am using Canada Post and just wondering if anybody has the tracking link for CPC, perhaps this is in the wrong topic but can't find anywhere elase i can post this.
Thank you

windsurfer:

Thank you for the reply. I notice that you prefer to have the Ty Package Tracker package installed. I am using Canada Post and just wondering if anybody has the tracking link for CPC, perhaps this is in the wrong topic but can't find anywhere elase i can post this.
Thank you

Having TY Package Tracker installed is a choice...there's no preference among the SO or EO mod authors as to whether you use it or not. The code to make them work together was added because of popularity rather than preference.

So whether or not you use it is entirely up to you :smile:

Regarding a link for CPC, suggest creating a thread with your question in the "General Questions" area of the forum :smile:

Thank you
I just installed TY and checked the install twice switch is set but there is no difference when i look at an invoice or edit an order placed after i installed.

windsurfer:

Thank you for the reply. I notice that you prefer to have the Ty Package Tracker package installed. I am using Canada Post and just wondering if anybody has the tracking link for CPC, perhaps this is in the wrong topic but can't find anywhere elase i can post this.
Thank youIt is the wrong topic..:yes:

windsurfer:

Thank you
I just installed TY and checked the install twice switch is set but there is no difference when i look at an invoice or edit an order placed after i installed.

Post your Ty Package Tracker questions in the Ty Package Tracker support thread please.. (and before you ask.. the link to the Ty Package Tracker support thread is in the Ty Package Tracker readme file -- a forum search would have also turned up the support thread too..)

DivaVocals:

Sure I'm interested.. please make sure your code is clearly commented/highlighted.. In the v1.5 ready version I'm doing away with the super_orders.php file

Well, that surely changes how this could be integrated, as I've included it in the class, but I suppose it could be a function as well.

New function to update stock:

  
// Updates product stock upon order cancellation
function update_stock($action) {
    global $db;
      $order = $db->Execute("select products_id, products_quantity
                             from " . TABLE_ORDERS_PRODUCTS . "
                             where orders_id = '" . (int)$this->oID . "'");

       // if order cancelled, return stock
        if($action=='cancel')
        {
          while (!$order->EOF) {
            $db->Execute("update " . TABLE_PRODUCTS . "
                          set products_quantity = products_quantity + " . $order->fields['products_quantity'] . ", products_ordered = products_ordered - " . $order->fields['products_quantity'] . " where products_id = '" . (int)$order->fields['products_id'] . "'");
            $order->MoveNext();
          }
        }
        // if re-opening a cancelled order, take stock
        elseif($action=='reopen')
        {
           while (!$order->EOF) {
            $db->Execute("update " . TABLE_PRODUCTS . "
                          set products_quantity = products_quantity - " . $order->fields['products_quantity'] . ", products_ordered = products_ordered + " . $order->fields['products_quantity'] . " where products_id = '" . (int)$order->fields['products_id'] . "'");
            $order->MoveNext();
          }           
        }
    }

Updated the mark cancelled and reopen functions

  // timestamp the date_cancelled field in orders table
  // will also NULL out date_completed field if set (you can't have both at once!)
  function mark_cancelled() {
    global $db;
    if ($this->status == false || $this->status == "completed") {
      $db->Execute("UPDATE " . TABLE_ORDERS . " SET date_cancelled = now(), order_followup = 0 WHERE orders_id = '" . $this->oID . "'");

      if ($this->status == "completed") {
        $db->Execute("UPDATE " . TABLE_ORDERS . " SET date_completed = NULL, order_followup = 0 WHERE orders_id = '" . $this->oID . "'");
      }
      if (STATUS_ORDER_CANCELLED != 0) {
        update_status($this->oID, STATUS_ORDER_CANCELLED);
      }
      $this->status = "cancelled";
      $this->status_date = zen_datetime_short(date('Y-m-d H:i:s'));
     $this->update_stock('cancel'); // return stock
    }
  }


  // removes the cancelled/completed timestamp
  function reopen() {
    global $db;
    $db->Execute("update " . TABLE_ORDERS . " set
                  date_completed = NULL, date_cancelled = NULL
                  where orders_id = '" . $this->oID . "' limit 1");

    if (STATUS_ORDER_REOPEN != 0) {
      update_status($this->oID, STATUS_ORDER_REOPEN);
    }
    
    // if order was cancelled, update and take stock
    if($this->status == "cancelled")
    {
        $this->update_stock('reopen');
    }
    $this->status = false;
    $this->status_date = false;
    
  }

Two quick questions & I apologize up front if someone already covered this but, I've searched & have not found any answers.

1. How do I change the regular packing slip from the Super Orders page(not pdf) to have the "Ship To" information on the right side & the "Bill to" information on the left side like the invoice does?
2. Can I make it so no comments show up on the packing slips?

Rizla:

Had SO3 installed for a while now and although only used test orders it seemed fine.

My site is beginning to receive orders and payment through paypal. However I have noticed that the payment details come through ok but the amount has not been applied automatically...
Just wondered if this is correct and I have to manually apply payment or if I have a bad install? as there is no PayPal option in the manual method.

Thanks

I have SO 3.0.1 installed.

According to the description in the download section: "- AUTO PAYMENT FOR ORDERS PAID VIA PAYPAL!!!!!!! 'Nuff said..."

But paypal payments are still not being applied to order balances in my store. Is this an error in my installation, or was it actually not corrected in this version yet?

If it was corrected, is there any possibility you could tell me exactly which code I need to apply to make this work?

Discussed in several places in this support thread (a search of the thread will net you the answer you seek)

abcisme:

I have SO 3.0.1 installed.

According to the description in the download section: "- AUTO PAYMENT FOR ORDERS PAID VIA PAYPAL!!!!!!! 'Nuff said..."

But paypal payments are still not being applied to order balances in my store. Is this an error in my installation, or was it actually not corrected in this version yet?

If it was corrected, is there any possibility you could tell me exactly which code I need to apply to make this work?

Rizla:

Had SO3 installed for a while now and although only used test orders it seemed fine.

My site is beginning to receive orders and payment through paypal. However I have noticed that the payment details come through ok but the amount has not been applied automatically...
Just wondered if this is correct and I have to manually apply payment or if I have a bad install? as there is no PayPal option in the manual method.

Thanks

DivaVocals:

Discussed in several places in this support thread (a search of the thread will net you the answer you seek)

Seriously, I've spent hours between yesterday and today reading through this and Super Orders 2.0 thread and there is conflicting information throughout.

Could you please just give me the correct answer?

abcisme:

Seriously, I've spent hours between yesterday and today reading through this and Super Orders 2.0 thread and there is conflicting information throughout.The information** I **have posted has been QUITE consistent.. (and I have posted the same answer to this question a few places in this thread)

abcisme:

Could you please just give me the correct answer?Seriously it's on the same page as the post by Rizla you quoted:
http://www.zen-cart.com/forum/showthread.php?t=170525&page=46

Thanks for giving me the straight answer. There have been three updates in the downloads sections since that was posted, so I incorrectly assumed it would have been in one of them.

Then I found this post: http://www.zen-cart.com/forum/showpost.php?p=276219&postcount=207

Which I thought might have been the code I needed.. but guess not. Just overwhelmed right now. Sorry.

abcisme:

Seriously, I've spent hours between yesterday and today reading through this and Super Orders 2.0 thread and there is conflicting information throughout.

Could you please just give me the correct answer?

Adding to what Diva said...the answer you seek can be found by reading this series of posts which address this issue:

Post 456
Post 602
Post 620
Post 621
Post 682
post 685
Post 699

All of these posts were found by doing a simple search of the thread for the keyword "Paypal".

ScriptJunkie:

Adding to what Diva said...the answer you seek can be found by reading this series of posts which address this issue:

Post 456
Post 602
Post 620
Post 621
Post 682
post 685
Post 699

All of these posts were found by doing a simple search of the thread for the keyword "Paypal".

I understand and had read those posts along with pretty much every post in this and the 2.0 thread. Thanks. Have had a really rough couple of days. Didn't mean to be snippy. Thanks again.

abcisme:

I understand and had read those posts along with pretty much every post in this and the 2.0 thread. Thanks. Have had a really rough couple of days. Didn't mean to be snippy. Thanks again.

You're welcome. We understand that sometimes Zen Cart and it's more intricate addons can be overwhelming to learn about. We don't withhold information to be rude....it's just time consuming to keep repeating information that's already documented. Also, doing searches and finding info you need is an important part of the learning process in terms of becoming empowered as a Zen Cart store owner (or designer or manager).

For your future reference, it helps if you list the results of your search and explain what it is about those posts you don't understand.

Also for your reference and to help you understand what you saw in the downloads section:

Those were "immediate need" fixes done by another member who generously shared with the entire community. (not the same thing as "the next release"). Also, if you read the release notes for those fixes in the downloads section, you are able to see exactly what the fixs or patches were.

None of them indicate a fix for the paypal issue, which is what you were looking for. Per the threads you found and read before posting, that fix is coming in the next release, which has been being worked on for the better part of the last year. (It's a MAJOR addition and/or change of core zen cart code. Between writing the code, testing it, perfecting it, etc...that all takes a huge amount of time done by volunteers who must put paid work, health issues, family issues, personal time, etc... ahead of the volunteer work).

It's coming...just hold on a while longer :smile:

ScriptJunkie:

You're welcome. We understand that sometimes Zen Cart and it's more intricate addons can be overwhelming to learn about. We don't withhold information to be rude....it's just time consuming to keep repeating information that's already documented. Also, doing searches and finding info you need is an important part of the learning process in terms of becoming empowered as a Zen Cart store owner (or designer or manager).

For your future reference, it helps if you list the results of your search and explain what it is about those posts you don't understand.

Also for your reference and to help you understand what you saw in the downloads section:

Those were "immediate need" fixes done by another member who generously shared with the entire community. (not the same thing as "the next release"). Also, if you read the release notes for those fixes in the downloads section, you are able to see exactly what the fixs or patches were.

None of them indicate a fix for the paypal issue, which is what you were looking for. Per the threads you found and read before posting, that fix is coming in the next release, which has been being worked on for the better part of the last year. (It's a MAJOR addition and/or change of core zen cart code. Between writing the code, testing it, perfecting it, etc...that all takes a huge amount of time done by volunteers who must put paid work, health issues, family issues, personal time, etc... ahead of the volunteer work).

It's coming...just hold on a while longer :smile:

Thanks. :) I really do appreciate all of the time and effort you all put into these things. I just wish I knew how to do more myself so I didn't have to bug everyone. :frusty:

abcisme:

Thanks. :) I really do appreciate all of the time and effort you all put into these things. I really wish I knew how to do more myself so I didn't have to bug everyone. :frusty:

Asking questions is exactly what the forum and support threads are for though :smile: We were all new once and can recall the frustration. One of our goals (in addition to providing support), is to help users learn from the support provided so that they can become more independent users as time goes by. Even so, you will see posts by experienced users who have questions and issues they can't resolve on their own. (You should see some of mine - they're a real laugh fest).

Even the Zen Cart developers work as a team to help each other build new releases - I'd be surprised to hear of any one individual who knows all there is to know about ZC and it's various addons :smile:

Hang in there, you'll get the hang of it, and when you do... I promise you it will be worth the journey :smile:

If this was the answer I really would have pointed people there.. Blindside's post is SIX years old.. It does not apply, and is not the solution..:no:

abcisme:

Thanks for giving me the straight answer. There have been three updates in the downloads sections since that was posted, so I incorrectly assumed it would have been in one of them.

Then I found this post: http://www.zen-cart.com/forum/showpost.php?p=276219&postcount=207

Which I thought might have been the code I needed.. but guess not. Just overwhelmed right now. Sorry.

misukn:

Two quick questions & I apologize up front if someone already covered this but, I've searched & have not found any answers.

1. How do I change the regular packing slip from the Super Orders page(not pdf) to have the "Ship To" information on the right side & the "Bill to" information on the left side like the invoice does?
2. Can I make it so no comments show up on the packing slips?

Anyone??? :lookaroun

misukn:

Two quick questions & I apologize up front if someone already covered this but, I've searched & have not found any answers.

1. How do I change the regular packing slip from the Super Orders page(not pdf) to have the "Ship To" information on the right side & the "Bill to" information on the left side like the invoice does?
2. Can I make it so no comments show up on the packing slips?

You are going to need tools (i.e. Firefox with the addon Firebug installed, for example) to be able to identify and isolate the code you are wanting to edit and you will want to make a back up of the files you edit before you begin.

1. To move "ship to" info to the right and "bill to" info to the left on the packing slip....What happens if you open admin/super_invoice.php and use it as a guide to help you edit admin/super_packingslip.php?

2. To remove comments from packing slips, you would have to edit admin/super_packingslip.php to identify and remove or comment out the code responsible for displaying this information on the packing slips.

Sometimes community members experienced with a specific mod will jump in and give step by step directions, or at least point you in the right direction (i.e. look at this line of that file, etc). But as nobody has done so thus far, I'm not sure this is going to happen for you.

As long as you make back ups, there's no reason you can't play around with the code and see if you are able to accomplish what you're wanting to do. It's the best way to learn if you have the time and inclination to do so.

However, if you don't have the time, inclination, or confidence to dive right in, you may want to =Web+Development&eng[]=4-stars?vt_cmp=zencart"]consider hiring someone to do this for you.