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Can't do full or partial refunds to my costumer?

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22 Dec 2010, 4:18 AM
#1
argyle avatar

argyle

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Join Date:
Sep 2009
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Can't do full or partial refunds to my costumer?

When I try to do a full or partial refund to my customers in the Admin area nothing happens, I'm not even getting an error message.

I've also tried to VOID an order efter capturing all funds but I get the same response, the page re loads and nothing happens.

Is this on PAYPAL's side or ZenCarts?

I use ZenCart 1.3.9 Pay Pal express

Cheers
Robin

9 Jan 2011, 1:53 AM
#2
jenvin avatar

jenvin

New Zenner

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Sep 2010
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Australia
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Re: Can't do full or partial refunds to my costumer?

Best Idea would be to log into your Paypal account and do it from there.
Then you know they are getting it.

Jen