Orders not registered in zen cart

Hi

I've been operating a zen cart shop for some time, have now had 1196 orders, but today my new orders are not coming through. I've had emails to say I've had 3 new orders today, but when I go to print out the invoice from the admin panel, it's not there. I can see the new customers, but not the new orders. I've verified that the payment has gone through Paypal ok.

I've just sent a test order through myself and all seems to be working ok, except the fact that the new order doesn't appear.

Any ideas? I'm a bit stumped :lookaroun

Just to say I've also tried with bank transfer option and the order doesn't go through with that either, so definitely isn't a Paypal issue.

Hi, since a few days I am having the same issue. Orders just stopped showing in my admin.... I do get payments from different payment platforms, but nothing showing in admin for 1 case, and in another case the orders shows in admin, but was not forwarded to my email address.... Pretty sure I did not make any changes.

H E L P

Hi guys, I recently upgraded to the new version of zen cart and ever since then the orders that are being placed are only recorded on the paypal account and not on the zencart platform. Can someone please help me and tell me how to fix this problem, I have tried contacting the technical support team and they can't give me an answer... I'm using v1.3.9h of zen cart.

Please help! :frusty: