New Zenner
- Join Date:
- Dec 2010
- Posts:
- 56
- Plugin Contributions:
- 0
Advice on inaccurate UPS rates
OK, I know this has been asked before, but after days of reading, Im very frustrated and figured I'd ask one more time.
I am getting very inaccurate shipping quotes from the UPS module. I know they are supposed to be coming right from the UPS server, but I have done side by side comparisons, and always get different rates.
As a test, I made a 1lb test product and purchased it through zencart. At checkout, I clicked "estimate shipping" and here are my results with the corresponding quotes I received by manually checking the UPS site. I did this again for 10 of the 1 lb test products to get a 10lb package. The results follow
Shipped from 06903 to 06930
1 lb (Zen Cart) $9.81
10 lb (Zen Cart) $12.22
1 lb (actual) $5.13
10 lb (actual) $6.77
Shipped from 06903 to 33629
1 lb (Zen Cart) $11.02
10 lb (Zen Cart) $15.44
1 lb (actual) $5.96
10 lb (actual) $8.99
Shipped from 06903 to 85251
1 lb (Zen Cart) $14.49
10 lb (Zen Cart) $22.30
1 lb (actual) $6.12
10 lb (actual) $11.29
The estimates are nearly double the actual cost.
I am using version 1.3.9h of Zen Cart. Version 14498 of the UPS module.
I have made the tare 0:0 for all package sizes.
My UPS settings:
United Parcel Service
Enable UPS Shipping
True
UPS Pickup Method
CC
UPS Packaging?
CP
Residential Delivery?
RES
Handling Fee
0
Handling Per Order or Per Box
Order
Tax Class
--none--
Tax Basis
Billing
Shipping Zone
--none--
Sort order of display.
0
Shipping Methods:
Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite, WorldWideSaver
GND
While I can deal with a small discrepancy, I cant expect customers to pay double actual shipping costs. Does anybody have any advice or a work-around.
Thank you
-john