It really depends upon what the hosting company you're using is like, because they will have to upload two files into the "Shared Library" folder for the website before you can get this module to work. These are in addition to files which have to be loaded into the cgi-bin. The cgi-bin files are written in c++ and are "command executable" files, and not all hosts allow them to run on their servers.
One of the two files you'll need added to the Shared Librray folder is: libstdc++-libc6.2-2.so.3
The other is called: libCcCpiTools.so
The other files go in the cgi-bin and need permissions of 755
It is possible to get HSBC to refund the payment for the 18 months contract - if you are forceful enough.
When seeking phone support for HSBC Secure ePayments you need to ring their "ICG Department". The number used to be: 0845 702-3344 (but this may have changed). The people in that department know what they are doing.
Vger