cannot access admin and product pages (only home page) v.3.8a

5 Jan 2011, 5:28 PM

#1

New Zenner

Join Date:: Mar 2009
Posts:: 4
Plugin Contributions:: 0

cannot access admin and product pages (only home page) v.3.8a

When i go to my website i can see the homepage. But when i click a product, any product, i get a blank page. The same thing happens when i try to access the admin area.
My url: https://www.sucredistri.be/wijn

5 Jan 2011, 5:33 PM

#2

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: cannot access admin and product pages (only home page) v.3.8a

Blank page causes tutorial
https://www.zen-cart.com/tutorials/index.php?article=82

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5 Jan 2011, 5:38 PM

#3

smacker

New Zenner

Join Date:: Mar 2009
Posts:: 4
Plugin Contributions:: 0

Re: cannot access admin and product pages (only home page) v.3.8a

Please note that i did NOT change anything since september and back then everything was working.

5 Jan 2011, 5:41 PM

#4

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: cannot access admin and product pages (only home page) v.3.8a

Please note that i did NOT change anything since september
Use FTP to view files and sort by "modified date"
I think that you will find recent changes that you may not recall

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5 Jan 2011, 6:06 PM

#5

smacker

New Zenner

Join Date:: Mar 2009
Posts:: 4
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Re: cannot access admin and product pages (only home page) v.3.8a

I did and newest date was september. After checking i've uploaded all files which i kept as a back-up from september when it was working.

5 Jan 2011, 8:35 PM

#6

nigelt74

Totally Zenned

Join Date:: Sep 2005
Location:: Waikato, New Zealand
Posts:: 1,558
Plugin Contributions:: 1

Re: cannot access admin and product pages (only home page) v.3.8a

Have you asked you hosting provider what changes they have made recently.

Also have you tried installing the error logging add-on (its built-in on 1.3.9, but i think is an add-on for 1.3.8)

Webzings Design
Semi retired from Web Design

6 Jan 2011, 6:48 PM

#7

smacker

New Zenner

Join Date:: Mar 2009
Posts:: 4
Plugin Contributions:: 0

Re: cannot access admin and product pages (only home page) v.3.8a

Thanks! that's a great tool.
aparently the PHP version has changed to 5.3 which is causing some problems. I'ts not compatible with 3.8a
errormessage: Function ereg() is deprecated in ...
I have found some "solutions" (like code to change or patches) on the internet but none of them seem to work.
I think i need to upgrade to v3.9

7 Jan 2011, 3:06 AM

#8

kobra

Black Belt

Join Date:: Aug 2005
Location:: Arizona
Posts:: 31,500
Plugin Contributions:: 4

Re: cannot access admin and product pages (only home page) v.3.8a

I think i need to upgrade to v3.9
That would be best and you also get more security with it

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