Express Check out in Paypal

8 Jan 2011, 6:36 AM

#1

New Zenner

Join Date:: Sep 2010
Location:: Australia
Posts:: 78
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Express Check out in Paypal - No items given

Hi Folks,
I know I have seen this somewhere, but I can't find it.
After problems with the paypal IPN bit, I installed the Express paypal. (Yes, I uninstalled the other one first)
Now, the problem I have now is that there is no item description coming through in the Paypal Notification.
Who it's going to - yes
The amount they paid - yes
The Item/s they have purchased - No!!

Anyone got any idea how I can fix this?

Jen

9 Jan 2011, 1:32 AM

#2

jenvin

New Zenner

Join Date:: Sep 2010
Location:: Australia
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Re: Express Check out in Paypal - No items given

I just upgraded to the Business account with Paypal, the API stays the same as it was in the Premier account.
There is still NO ITEM in the Description area of the Paypal notification.

Can anyone help?

Jen

9 Jan 2011, 6:07 AM

#3

jenvin

New Zenner

Join Date:: Sep 2010
Location:: Australia
Posts:: 78
Plugin Contributions:: 0

Re: Express Check out in Paypal - No items given

Hi Folks,
I know I have seen this somewhere, but I can't find it.
After problems with the paypal IPN bit, I installed the Express paypal. (Yes, I uninstalled the other one first)
Now, the problem I have now is that there is no item description coming through in the Paypal Notification.
Who it's going to - Yes
The amount they paid - Yes
The Item/s they have purchased - No!!

Anyone got any idea how I can fix this?

Jen

(I do have this post above, but this seems to be the place to put it)
I have also upgraded to the Business account.

21 Jan 2011, 11:00 AM

#4

jenvin

New Zenner

Join Date:: Sep 2010
Location:: Australia
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Re: Express Check out in Paypal - No items given

Aw Come on, someone must have some idea??

Jen

13 Feb 2011, 9:13 AM

#5

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Express Check out in Paypal - No items given

What do the PayPal debug logs say? http://www.zen-cart.com/forum/showthread.php?t=61199
Turn on the logging, then do a transaction that reproduces the exact problem. Then download and zip the logs, and upload the zip to a spot on your server where I can download it ... PM me with the link to the zip.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

17 Apr 2011, 10:18 AM

#6

jenvin

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Join Date:: Sep 2010
Location:: Australia
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Re: Express Check out in Paypal - No items given

Sorry Dr Byte, but I don't know how to zip and put it on the server.
Can I send it to you another way?
Jen

19 Apr 2011, 3:17 AM

#7

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Express Check out in Paypal - No items given

To zip a file, you'd use a zip program on your computer. Then you'd upload the zipped file to your website. And then share the URL pointing to that file on your server.

I received your PM containing 1 or 2 of the 7 log files' content.

What version of Zen Cart?
Are there any discounts/sales/specials applied to the order?

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

20 Apr 2011, 5:49 AM

#8

jenvin

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Re: Express Check out in Paypal - No items given

Hi Dr Byte,

Oh okay, so you need them all.
I down loaded the whole lot, so I'll send them through to you.
Zencart 1.3.9d is the one I am using.
No discounts, specials or anything applid to the purchase.

Jenny

20 Apr 2011, 5:53 AM

#9

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Express Check out in Paypal - No items given

Jenvin:

Zencart 1.3.9d is the one I am using.
There have been a whole lot of fixes made between v1.3.9d and v1.3.9h.

Please upgrade before I spend time analyzing your logs for something I've already fixed. :blush:

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

20 Apr 2011, 8:36 AM

#10

jenvin

New Zenner

Join Date:: Sep 2010
Location:: Australia
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Re: Express Check out in Paypal - No items given

Right - will do.

jen

20 Apr 2011, 9:29 AM

#11

stevefoxnina

New Zenner

Join Date:: Apr 2011
Posts:: 3
Plugin Contributions:: 0

Re: Express Check out in Paypal - No items given

Jenvin:

Hi Folks,
I know I have seen this somewhere, but I can't find it.
After problems with the paypal IPN bit, I installed the Express paypal. (Yes, I uninstalled the other one first)
Now, the problem I have now is that there is no item description coming through in the Paypal Notification.
Who it's going to - yes
The amount they paid - yes
The Item/s they have purchased - No!!

Anyone got any idea how I can fix this?

Jen

Paypal express will not have details of items purchase in paypal notification. I have the same problem, so i use zencart order notification to process my order. my site diablo6.com i disable the paypal ipn

20 Apr 2011, 7:45 PM

#12

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Express Check out in Paypal - No items given

Stevefoxnina:

Paypal express will not have details of items purchase in paypal notification. I have the same problem, so i use zencart order notification to process my order. my site diablo6.com i disable the paypal ipn
Evidently you're using an outdated version.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

30 May 2011, 5:42 AM

#13

jenvin

New Zenner

Join Date:: Sep 2010
Location:: Australia
Posts:: 78
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Re: Express Check out in Paypal - No items given

Hi Dr Byte,

I have finally done the update of the files and I apologise profusely for the angst that you may have experienced with me.
PayPal Express is now working correctly and showing the Line item.

For anyone else that has had the problem, please do as I did.
I hadn't done anything like I had to do and it scared the pants off me, but I did it and now it works.

From now on, everytime there is an update, I will carry it out.

For those that are unsure of what to do and how to update, you will see at each version (when you down load and unzip) different areas call 'Changelogs). I started at 1.3.9e and changed all the files that I was instructed to change, up to 1.3.9h.

30 May 2011, 5:49 AM

#14

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,513
Plugin Contributions:: 176

Re: Express Check out in Paypal - No items given

Thanks for reporting back. Glad it got sorted out for you!

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

18 Jun 2011, 12:19 PM

#15

nadkabbani

New Zenner

Join Date:: Jun 2011
Posts:: 3
Plugin Contributions:: 0

Re: Express Check out in Paypal - No items given

i am getting a similar problem with paypal Express. customer lands on the paypal page and there is no order details nor price displayed. he cannot complete the purchase and gets a credit card error in paypal.

Please Help.

I am on zencart 1.3.9h