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USPS Forcing Express Shipping on International Orders

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8 Jan 2011, 6:47 PM
#1
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aesthetics

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USPS Forcing Express Shipping on International Orders

I installed the new USPS patch from this thread:

http://www.zen-cart.com/forum/showthread.php?t=47839

And everything seemed to be up and working fine again, but now I'm noticing that international customers are being forced into express mail shipping. In my configuration panel, I have Express Mail Flat Rate Envelope ticked and Priority Mail Flat Rate Small Box.

On the client end, regardless of which option is selected, at the next payment processing page their total always has Express applied to their price.

Any ideas?

Aesthetics
Professional piercing, custom body jewelry.

9 Jan 2011, 12:44 AM
#2
ajeh avatar

ajeh

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Re: USPS Forcing Express Shipping on International Orders

If you go to the Tools ... Developers Tool Kit ... and type into the bottom input box:
USPS GXG Envelopes

what comes up when you select Catalog ... Search ...

Linda McGrath
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14 Jan 2011, 5:23 AM
#3
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aesthetics

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Re: USPS Forcing Express Shipping on International Orders

Ajeh:

If you go to the Tools ... Developers Tool Kit ... and type into the bottom input box:
USPS GXG Envelopes

 Searching 0 files ... for: USPS GXG Envelopes

Match Lines found: 0
Warning Error: No matching Configuration Keys were found ... USPS GXG Envelopes

]what comes up when you select Catalog ... Search ...

When I search the catalog for the same terms, it also comes out with no categories or items.

Aesthetics
Professional piercing, custom body jewelry.

14 Jan 2011, 2:32 PM
#4
ajeh avatar

ajeh

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Re: USPS Forcing Express Shipping on International Orders

Please redownload the new USPS shipping module from post #26:
http://www.zen-cart.com/forum/showthread.php?p=978059#post978059

Save your current settings in the Modules ... Shipping ... USPS ... to NotePad ...

Then load it to your site at:
/includes/modules/shipping

Then do a REMOVE, INSTALL and reconfigure ...

Linda McGrath
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14 Jan 2011, 8:21 PM
#5
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aesthetics

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Re: USPS Forcing Express Shipping on International Orders

Thanks -- that did it. Don't know why it didn't work the first time, but I'm glad it did the second, haha.

Thanks for the help!

Aesthetics
Professional piercing, custom body jewelry.

14 Jan 2011, 11:25 PM
#6
ajeh avatar

ajeh

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Re: USPS Forcing Express Shipping on International Orders

Thanks for the update that installing the new file did fix this and that you had a problem with the first time you tried to load this to the server ... :smile:

Linda McGrath
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18 Jan 2011, 1:34 PM
#7
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challenged

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Re: USPS Forcing Express Shipping on International Orders

I have upgraded to the latest USPS shipping module. When installed and tested as an international customer, I had an option to choose whether I wanted to use a box, envelope, flat rate and not, and others. 22 choices.?!

Global Express
Global Express Non-Doc Rect
Global Express Non-Doc Non-Rect
USPS GXG Envelopes
Express Mail Int
Express Mail Int Flat Rate Env
Express Mail Int Legal
Priority Mail International
Priority Mail Int Flat Rate Env
Priority Mail Int Flat Rate Small Box
Priority Mail Int Flat Rate Med Box
Priority Mail Int Flat Rate Lrg Box
Priority Mail Int DVD
Priority Mail Int Lrg Video
Priority Mail Int Legal Flat Rate Env
Priority Mail Int Padded Flat Rate Env
Priority Mail Int Gift Card Flat Rate Env
Priority Mail Int Small Flat Rate Env
First Class Mail Int Lrg Env
First Class Mail Int Package
First Class Mail Int Letter

I don't understand why an international customer should have the choice of 22 different shipping options. Shouldn't the packaging and resulting shipping container be at the discretion of the shipper? It seems an unnecessary burden to place on any consumer that he should have to decide the best packaging for his purchase, ya' think?

Anyone here aware of a consensus as to which of the shipping options to offer to the customer? If I am shipping a DVD, must the customer select "Priority Mail Int DVD"?

Currently, mine are:
Global Express
Express Mail Int
Priority Mail International
First Class Mail Int Package

As this is more of a "customer friendly" issue, I apologize if in wrong place.

Guidance greatly appreciated.

Thanks,

Ed

18 Jan 2011, 2:47 PM
#8
ajeh avatar

ajeh

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Re: USPS Forcing Express Shipping on International Orders

Go to the Modules ... Shipping ... and click on USPS and click Edit ...

At the bottom are checkboxes for the methods you want to use ...

Uncheck the ones that you do not want to use ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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