Down for mantenance, switched back on to blank page!

Hey people, slightly freaking out here. I'm still using v 1.3.8a
I haven't touched a thing in months except to put the siteb down for maintenance because the owner was taking a break. I logged back in to Admin ok but the site shows a blank page and I simply cannot think because of blind panic just now and she's threatening to take me to court if it wasn't back up by 20 minutes ago.

I've trawled the forum for a few hours now but haven't seen the same problem. I've had site down for maintenance about 2 weeks and only just changed the site Down For Maintenance back to fale. Cleared my cache on both laptops and I have a blank white page, nothing else.

Anyone?

Running 1.3.8a and especially if not security patched and with the admin renamed is vulnerable to a hacker....

Use FTP to view files and sort by modified date and look for any files modified since the date it was known to load correctly

Blank or partially blank pages are normally from a changed/mis edited file

https://www.zen-cart.com/tutorials/index.php?article=82

Thanks Kobra, it's a possibility it could have been hacked I guess, I only look in here if there's a problem and I installed that site ages ago so missed the whole admin problem.

I can see someone has been in and done something around the night before last when I haven't been near it since 5th Jan. Lord knows what's been done :/ I have tried the debugging utility but there's nothing doing there.

Guess I'm pulling an all nighter to fix this!

The modified date will guide you as to what files to address

Also look for any php files in your images directory
There should be none and any there are suspect hacker files

It's been a loooong night. All the files are as they should be from what I can see although it's come to light today that the host has some server issues. Could be that. Although I can connect to my database in phpMyAdmin and can also log into admin so it might not be!

Have submitted a support ticket with the hosts and am watching the service status. I can't really do anything else until I know if it is just a server issue or not.

Pity the owner isn't understanding.

I'll update when I know more.

Thanks for your help, Kobra.

Since you are using v1.3.8a, then something else you need to do is to ask your Hoster if they upgraded PHP to 5.3 on the Server. If they did you need the PHP 5.3 patch which you will need to search the Forum for as I don't recall the URL.

php 5.2 on server. Didn't find the issue but tried recreating from back up on the same server. Simply can't explain it.

Unfortunately I'm not really well and can no longer sit and stare at a monitor for as long as I used to (awaiting the outcomes of MRI, EEG, etc.). Anyway, I've been asked to down tools and her lawyer will be writing to me in due course so that's what I've done.

Sorry I didn't find a solution to close with. :cry: