Paypal Standard seller protection not eligible

I use Paypal Standard payments and the majority of the emails from Paypal confirming the payment has been received state I am not eligible for seller protection. Also the customers address is never on the email receipt. Is this normal. How do I get the seller protection ?
Thanks
Ste

No one!?

You can fix about the address showing in paypal by following this

http://www.zen-cart.com/forum/showthread.php?t=88416&page=6

about the unconfirm address the customer needs to confirm in paypal.

i fix my today by following that link on the The second solution

:clap:

SteveeF:

I use Paypal Standard payments and the majority of the emails from Paypal confirming the payment has been received state I am not eligible for seller protection. Also the customers address is never on the email receipt. Is this normal. How do I get the seller protection ?
Thanks
Ste

Thanks, how do I alter the values in solution 1 ?
Ste

If you upgrade to the latest version of Zen Cart, there is an option in your PayPal settings to handle that.