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Recalling a deleted order?

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14 Jan 2011, 5:15 PM
#1
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old_man_1

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Recalling a deleted order?

Is there a way to recall a deleted order? A new order was accidentally deleted and we need to bring it back.

Thanks
Old Man

14 Jan 2011, 5:29 PM
#2
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saitomedia

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Re: Recalling a deleted order?

You can recall your data if you made a backup.

Have you made a backup and/or an automatic backup of your database recently?

Recalling a deleted data is very difficult if you haven't made a backup yourself, unless your web server has done so on your behalf.

Call your web server and ask them if they have a backup of your old site on hand.

If not, try to recall who made the order, and call him/her back.

14 Jan 2011, 5:45 PM
#3
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old_man_1

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Re: Recalling a deleted order?

I will have to call them. The order was a new one and a new person was doing the orders and deleted it. Our admin and website runs very slow depending on the time of day. I am looking for a faster service now, but I have been reading here and everyone has their own opinion.

Thank you for your quick help.