New Zenner
- Join Date:
- May 2010
- Location:
- Tampa Bay
- Posts:
- 7
- Plugin Contributions:
- 0
UPS and USPS shipping have stopped working
So I've looked through the forum and I haven't been able to find any specific to my issue. I have found either USPS or UPS but not both. So here is the issue my client http://smmotorco.com/ has lost international shipping.
He gives free shipping in the US48 (zone set up for US48) and we use UPS USPS for international shipping (zone set up for that). The shipping was working in Dec. of last year then I received an email from him saying that his Int'l clients are getting "Sorry, we are not shipping to your region at this time." and the calculator on the shopping cart page calculates nothing.
My settings for both UPS and USPS are
UPS
United Parcel Service
Enable UPS Shipping
True
UPS Pickup Method
CC
UPS Packaging?
CP
Residential Delivery?
RES
Handling Fee
0
Tax Class
--none--
Tax Basis
Shipping
Shipping Zone
International
Sort order of display.
0
Shipping Methods:
Nxt AM, Nxt AM Ltr, Nxt, Nxt Ltr, Nxt PR, Nxt Save, Nxt Save Ltr, 2nd AM, 2nd AM Ltr, 2nd, 2nd Ltr, 3 Day Select, Ground, Canada,World Xp, World Xp Ltr, World Xp Plus, World Xp Plus Ltr, World Expedite, WorldWideSaver
1DM, 1DML, 1DA, 1DAL, 1DAPI, 1DP, 1DPL, 2DM, 2DML, 2DA, 2DAL, 3DS, GND, STD, XPR, XPRL, XDM, XDML, XPD, WXS
and
USPS
Enable USPS Shipping
True
Enter the USPS Web Tools User ID
xxxxxxxxxx
Which server to use
production
Handling Fee
0
Tax Class
--none--
Tax Basis
Shipping
Shipping Zone
International
Sort Order
0
All Packages are Machinable
False
USPS Options
Display weight, Display transit time
Domestic Shipping Methods
EXPRESS, PRIORITY, FIRST CLASS, PARCEL, MEDIA, BPM, LIBRARY
International Shipping Methods
Global Express, Global Express Non-Doc Rect, Global Express Non-Doc Non-Rect, Express Mail Int, Express Mail Int Flat Rate Env, Priority Mail International, Priority Mail Int Flat Rate Env, Priority Mail Int Flat Rate Box, First-Class Mail Int
Debug Mode
Email
I tried reloading the modules, uploading new shipping files, not to mention searching for a godaddy issue (thats his server) or any other issues that could explain both not working. I also tried switching the zone to US48 and I'm not getting anything there either. Any help would be very appreciative thanks
PS
As per another post I did a search USPS.php in the developers tool kit and this is what I got
/home/content/98/4996098/html/includes/languages/english/modules/shipping/usps.php
Line #6 : * @version $Id: usps.php 4867 2006-10-31 09:59:01Z drbyte $
/home/content/98/4996098/html/includes/modules/shipping/usps.php
Line #6 : * @version $Id: usps.php 7503 2007-11-27 20:36:04Z ajeh $
