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Option missing under Catalog>Product Types>General

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21 Jan 2011, 11:24 AM
#1
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lidders

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Option missing under Catalog>Product Types>General

Under Edit Layout I believe there should be an option to allow Additional Images to show. I do not have this option in the list - the additional images are not displaying (I understand about naming conventions and where to upload the files etc) so I assume that it is not enabled however the option is not there for me to check.

What am I doing wrong??

21 Jan 2011, 11:44 AM
#2
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stevesh

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Re: Option missing under Catalog>Product Types>General

It should be the thirteenth option from the top, right below Show Starting At text on Price

You might try re-uploading admin/product_types.php.

21 Jan 2011, 11:58 AM
#3
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lidders

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Re: Option missing under Catalog>Product Types>General

Thank you for the reply.

No it's not there - I have 'Show Product Tell a Friend Button' at number 13 and it is nowhere else in the list. I've re uploaded the file and it hasn't made a difference.

21 Jan 2011, 1:52 PM
#4
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stevesh

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Re: Option missing under Catalog>Product Types>General

You can use phpMyAdmin from your hosting control panel to look in your Zencart database for the 'product_type_layout' table. That entry should be id #12. The DB may be corrupted and in need of repair.

29 Jun 2011, 1:50 PM
#5
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lidders

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Re: Option missing under Catalog>Product Types>General

stevesh:

You can use phpMyAdmin from your hosting control panel to look in your Zencart database for the 'product_type_layout' table. That entry should be id #12. The DB may be corrupted and in need of repair.

Coming back to this as it's annoying me again.

I've looked at the database in the control panel and the show additional images is not in the list in the 'product_type_layout' table, at #12 or anywhere else.

How do I go about fixing this/getting it fixed?

Many thanks