Installing a template

I really hate asking this, but I have tried and tried and cannot get the template installed.

I just installed Zen-Cart, so this is all new to me.

In FTP, on the remote site, I go to /public_html > zencart > includes > templates

On my local system, I go to cherry_zen_template_1-8> Cherry Zen 1.8 > includes

and upload that to the remote site. That didn't work.

I tried uploading several of the files, but still cannot get the template to show up.

Surely if I am having this rough of a start, it has to mean it will get easier .... one can only hope.

Thanks bunches! Jules

In FTP, on the remote site, I go to /public_html > zencart > includes > templates

On my local system, I go to cherry_zen_template_1-8> Cherry Zen 1.8 > includes
That is the issue try this and transfer the includes local folder to the file space on the remote

In FTP, on the remote site, Go to /public_html > zencart - - where you can see the admin. email and includes folders

On your local system, Go to cherry_zen_template_1-8> Cherry Zen 1.8 > includes

Drag/transfer the includes folder to the file space(not on top of any remote folder

Thanks Kobra ... so the 'includes' folder will replace the 'includes' folder already on there?

HUGz! Jules

NekkidFish:

Thanks Kobra ... so the 'includes' folder will replace the 'includes' folder already on there?

HUGz! Jules

It won't "replace" the includes folder it will only add the files that are in the template you are using.

clydejones:

It won't "replace" the includes folder it will only add the files that are in the template you are using.

Okie dokie ... gonna do it then. (crossing my fingers.)

HUGz! Jules

One other template question ... is there a good tutorial on customizing a template ... ie, how to add your logo, etc?

Thank you so much!! Jules

It didn't work. It is on my server, but when I log into the admin, it is not in the drop-down.

I cleared my cache and cookies and reloaded my browser, and it's still not there. :dontgetit

Any ideas?

HUGz! Jules

Any ideas?
You have not done this correctly, as I know that the cherry zen template is pre-constructed in correct ZenCart format and if transferring as suggested all template files will transfer to the correct places

I did exactly as instructed, and it does show up in my host file manager. It just doesn't show up in the drop down.

On the remote site: /public_html > zencart

On the local site: cherry_zen_template_1-8 > Cherry Zen 1.8 > includes

The only thing that I question is that it never gave me a message like "Includes folder already exists, do you want to replace it?" or something like that.

I'm feeling very stoopid right now, and I apologize. :blink:

Thanks! Jules

I did exactly as instructed, and it does show up in my host file manager.
If you actually mean the host provided file manager - - this is not where you will see this

You need to open your ZenCart admin

admin > tools > template selection >

See the instructions at the bottom of this tutorial
https://www.zen-cart.com/tutorials/index.php?article=142

kobra:

If you actually mean the host provided file manager - - this is not where you will see this

You need to open your ZenCart admin

admin > tools > template selection >

See the instructions at the bottom of this tutorial
https://www.zen-cart.com/tutorials/index.php?article=142

I'm sorry, I wsn't being clear. I have two browser windows open ... one with my web host file manager, where I see all of the Cherry Zen stuff. In the other window I have my ZenCart admin window open, which I have refreshed and refreashed, and there is only the default template ... the Cherry Zen is not in the drop-down, nor is it listed at the bottom as a installed template. :no:

HUGz! Jules

So what is the filepath to the /cherry_zen/ folder on your server? If you put it in the correct place, it should be /public_html/zencart/includes/templates/cherry_zen/.

gjh42:

So what is the filepath to the /cherry_zen/ folder on your server? If you put it in the correct place, it should be /public_html/zencart/includes/templates/cherry_zen/.

That is exactly where it is.

HUGz! Jules

And is there a /public_html/zencart/includes/templates/cherry_zen/template_info.php?
Is there a /public_html/zencart/includes/templates/template_default/?

gjh42:

And is there a /public_html/zencart/includes/templates/cherry_zen/template_info.php?
Is there a /public_html/zencart/includes/templates/template_default/?

Yes and yes.

Thanks so much for your time and help! I just don't understand why this is being so difficult for me. :-/

HUGz! Jules

I just noticed there is also a /public_html/zencart/includes/templates/classic/ in the host file manager ... but a Classic template is also not in the ZenCart admin template drop-down or show up as an installed template.

HUGz! Jules

If /public_html/zencart/ is where your site is installed, which soundss lie it is, I'm stumped. There should be a selection in admin for it. Check the filesize for template_info.php, and look at its content. If it is 0 or if it is corrupted, try re-uploading it.

If Classic doesn't show up either, you have a bigger problem.
Can we see the site?

gjh42:

If /public_html/zencart/ is where your site is installed, which soundss lie it is, I'm stumped. There should be a selection in admin for it. Check the filesize for template_info.php, and look at its content. If it is 0 or if it is corrupted, try re-uploading it.

If Classic doesn't show up either, you have a bigger problem.

Okay, here is what I'm thinking might be the problem. When I installed ZenCart on my host account, it asked me to put it into a folder, so I created a folder called products. Well, that meant that I'd have to have my website be https://www.mysite.com/products for people to get there.

So, not knowing what I was doing, I asked my host to move the files, based on a tutorial that (I think) Kobra gave me.

My host moved it, but screwed something up, as then site went all quirky. So .. I'm thinking they screwed something up.

I hate to uninstall and reinstall it, as I've already got the PayPal Express stuff set up, but I guess I can go back and do that again. <sigh>

Do you think that's is what I should do?

Oh, it is https://www.pawsomedogz.com ... but there's nothing there. LOL

HUGz! Jules

Well at that url I see a ZenCart with the classic template

So this means that your files must be not in /zencart but at /

Okay, I just went into my host InstallCentral and I see there are two ZenCarts in there.

http://pawsomedogclothes.com/products/
http://pawsomedogclothes.com/zencart/

So, they obviously messed something up when they tried moving the ZenCart over.

I guess I will uninstall them both and start from scratch. :wacko:

HUGz! Jules