Forums / General Questions / Do not receive emails from my site

Do not receive emails from my site

Started by dddmx3 on 22 Jan 2011, 5:10 AM · Views: 2,727

Results 1 to 15 of 15
22 Jan 2011, 5:10 AM
#1
dddmx3 avatar

dddmx3

Zen Follower

Join Date:
Jul 2010
Location:
Battle Ground, WA
Posts:
282
Plugin Contributions:
0

Do not receive emails from my site

I have tried many different methods, PHP, Sendmail, now I'm trying smtp.

I have set the archive feature on and they show up in the E-mail Archive Manager Extension... So why arn't they going to my email?

Here are my settings from my [Admin] > Configuration > Email Options

22 Jan 2011, 5:41 AM
#2
dddmx3 avatar

dddmx3

Zen Follower

Join Date:
Jul 2010
Location:
Battle Ground, WA
Posts:
282
Plugin Contributions:
0

Re: Do not receive emails from my site

Looks like the smtp worked! I send a email and in about 15 min it comes to my inbox... Why so long?

22 Jan 2011, 6:18 AM
#3
kobra avatar

kobra

Black Belt

Join Date:
Aug 2005
Location:
Arizona
Posts:
31,500
Plugin Contributions:
4

Re: Do not receive emails from my site

Why so long?
GoDaddy servers

Zen-Venom Get Bitten

24 Jan 2011, 2:42 AM
#4
dddmx3 avatar

dddmx3

Zen Follower

Join Date:
Jul 2010
Location:
Battle Ground, WA
Posts:
282
Plugin Contributions:
0

Re: Do not receive emails from my site

I see. Wow... :shocking::shocking::shocking:

24 Jan 2011, 5:53 PM
#5
r_candys avatar

r_candys

New Zenner

Join Date:
Jan 2011
Location:
Bellevue, MI
Posts:
12
Plugin Contributions:
0

Re: Do not receive emails from my site

I had a similar problem with php. My site had been working for months then sometime this week it stopped sending emails to me.

I tested new orders, reviews, and contact us. All the same results. No joy.

Anybody got a clue what may be happening? Has anyone else experienced this issue?

All comments appreciated.

24 Jan 2011, 5:59 PM
#6
vger avatar

vger

Past Contributor

Join Date:
Nov 2004
Location:
Norfolk, United Kingdom
Posts:
3,189
Plugin Contributions:
0

Re: Do not receive emails from my site

Has anyone else experienced this issue?

Everyone hosted by GoDaddy (directly or via a Reseller) who was using PHP or Sendmail as the Email Transport Method in their eCommerce websites.

They changed their system around a week ago to only allow SMTP, without telling anyone of course.

in about 15 min it comes to my inbox... Why so long?

Consider yourself lucky. Up until Saturday their mail queue was taking around 2 days to clear.

Vger

24 Jan 2011, 6:46 PM
#7
davidrayandj avatar

davidrayandj

New Zenner

Join Date:
Jan 2011
Posts:
48
Plugin Contributions:
0

Re: Do not receive emails from my site

I wasted 2 entire days trying to figure out what 'I' had done wrong.

2 phone calls to Go-Daddy to see if the problem was on their end..(2 calls because I am stubborn and can't take no for an answer most times). Each time they told me everything was ok on their end and that I needed to search the zencart forums for a solution. And so I did. 2 entire days fretting over this.

Then I start reading in the forums how Go-Daddy 'sits' on the emails. Apparently this is so because all of a sudden Day 3's emails started coming through. I never received Day 1 & 2's emails and I am presuming they are all lost in space. (Thankfully they are all tests).

I am getting the emails regularly now but some can take over an hr to get to their intended target. This is not so good when my contact page has a default that says if we don't respond within an hr to resend the email. Guess if I stay with Go-Daddy I am going to have to fix that. (Which I may switch in the future, we will see how it goes.

Good luck everybody...:frusty:

24 Jan 2011, 10:57 PM
#8
vger avatar

vger

Past Contributor

Join Date:
Nov 2004
Location:
Norfolk, United Kingdom
Posts:
3,189
Plugin Contributions:
0

Re: Do not receive emails from my site

Then I start reading in the forums how Go-Daddy 'sits' on the emails.

What actually happens is that all emails from websites on a shared server go into a common mail queue. The more sites that are packed onto a server the longer the mail queue becomes.

Using SMTP for all outgoing mail causes major further delays. PHP and Sendmail are much quicker at sending out emails.

Vger

24 Jan 2011, 11:53 PM
#9
davidrayandj avatar

davidrayandj

New Zenner

Join Date:
Jan 2011
Posts:
48
Plugin Contributions:
0

Re: Do not receive emails from my site

Hm...

But when I change anything in my emails they stop going out/coming in. I don't feel like I have a choice but to keep it set at SMTP.

Any suggestions?

Another server altogether???

24 Jan 2011, 11:57 PM
#10
vger avatar

vger

Past Contributor

Join Date:
Nov 2004
Location:
Norfolk, United Kingdom
Posts:
3,189
Plugin Contributions:
0

Re: Do not receive emails from my site

I don't feel like I have a choice but to keep it set at SMTP.

Correct - you don't have any choice. I have no idea why they have disallowed PHP and Sendmail, which are quicker by far and also far less resource intensive than SMTP.

Vger

25 Jan 2011, 2:40 PM
#12
davidrayandj avatar

davidrayandj

New Zenner

Join Date:
Jan 2011
Posts:
48
Plugin Contributions:
0

Re: Do not receive emails from my site

gjh42:

"Another server altogether??? "

Another host altogether.

See...I told ya- I'm a newbie...:no:
(good thing this isn't brain surgery that I am hacking up)

26 Jan 2011, 2:13 PM
#13
dddmx3 avatar

dddmx3

Zen Follower

Join Date:
Jul 2010
Location:
Battle Ground, WA
Posts:
282
Plugin Contributions:
0

Re: Do not receive emails from my site

What's a good host? I mean like to switch to... Bluehost? Codero?

26 Jan 2011, 3:07 PM
#14
gjh42 avatar

gjh42

Black Belt

Join Date:
Jul 2005
Location:
Upstate NY
Posts:
21,876
Plugin Contributions:
8

Re: Do not receive emails from my site

We're not supposed to give commercial endorsements or recommendations in the forum, but you can check out the certified hosts in the link at the top.

27 Jan 2011, 5:09 AM
#15
dddmx3 avatar

dddmx3

Zen Follower

Join Date:
Jul 2010
Location:
Battle Ground, WA
Posts:
282
Plugin Contributions:
0

Re: Do not receive emails from my site

Oh I see. Ok.