Inaccurate Totals in Sales Report

1 Feb 2011, 4:54 AM

#1

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Inaccurate Totals in Sales Report

Can anyone help me understand why when I run a sales report on December 16th for specific days like Dec. 1 - Dec 15 I get one total. But if I were to run the same report for the same days now on January 31st, I get different totals. Am I doing something wrong? Is this a bug? Is there something else I need to do.

Please help. Thanks.

1 Feb 2011, 4:58 AM

#2

kobra

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Location:: Arizona
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Re: Inaccurate Totals in Sales Report

Without checking
Did some of your sales change from pending to complete between the 16th Dec and 31st Jan?

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1 Feb 2011, 5:02 AM

#3

neparker

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Re: Inaccurate Totals in Sales Report

Probably.

In that case, would it be best to pay the following month for the previous month?

1 Feb 2011, 5:03 AM

#4

kobra

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Re: Inaccurate Totals in Sales Report

would it be best to pay the following month for the previous month?
Pay what? Who?

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1 Feb 2011, 5:04 AM

#5

neparker

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Re: Inaccurate Totals in Sales Report

It is a digital scrapbooking store, I have designers who I try to pay bi-weekly.

1 Feb 2011, 5:04 AM

#6

neparker

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Re: Inaccurate Totals in Sales Report

By deleting a sale, coupon, or special, that won't affect the reporting correct.

1 Feb 2011, 5:09 AM

#7

kobra

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Re: Inaccurate Totals in Sales Report

It is a digital scrapbooking store, I have designers who I try to pay bi-weekly.
If they are delivered by download then they should be set to delivered immediately
By deleting a sale, coupon, or special, that won't affect the reporting correct.
I believe it will but you can check by checking totals then making a test order, make it complete and check again
Then delete it and check again

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1 Feb 2011, 5:19 AM

#8

neparker

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Re: Inaccurate Totals in Sales Report

Thanks for your help!