Invalid Licence

Hi Guys,

I am a new Zen Carter, getting on ok'ish but I have a little problem :unsure: when I log in to my Admin area, I get a message at the top left hand side of the screen saying
"Invalid Licence"

Then when I make any updates, lets say to a product, I preview, update, get a blank White Screen with Invalid Licence showing, I then have to re-log in to the admin area.

Any Ideas?????? it's really anoying.

I have recently had a Dedicated IP and a SSL certificate installed, then this problem started, I have contacted my Hosting agents and they say its nothing to do with them and to go via this route to find a solution. :dontgetit

I look forward to any advice please

Dave

https://www.theonlineproshop.co.uk

Running Zen Cart v1.3.9h

That is not a stock Zen Cart problem. Are you using a purchased template or other Add On?

Hi,

Thanks for the reply, I am using the Standard Classic template with a few mods, but I also have the Royal Mail Shipping module installed, do you think it could be that causing the trouble?? :(

Regards,

Dave

https://www.theonlineproshop.co.uk

I think I would start there.

I'd say whoever installed your SSL certificate didn't do it right.

BTW, you don't need (or want) to secure your whole site.

https://www.zen-cart.com/tutorials/index.php?article=14

Hi stevesh,

Thanks for your reply,

I see, I had a lot of trouble with my Hosting agent installing the SSL they lost most of the content of my site, but they did get it back after a few days.

Then when I typed in my web address I was not getting any SSL, ie it just said in the browser http:// not https:// I questioned this and then every page was https://

I am also getting a security warning message when I go to my site via my browser.

Any Ideas,

Dave

https://www.theonlineproshop.co.uk

The tutorial I pointed to will tell you how to edit your configure.php file so that Zencart can decide which pages need to be secured.

I Googled invalid license and got some links to pages that suggest that problem resulted from an improper SSL installation, which is why I suggested that. I would take another run at whoever installed it.

Hi,

Thanks for that, I have mailed my hosts with the comments and guess what.....they have not got back to me yet :no:

I will keep trying,

Thanks for all your help,

Dave

https://www.theonlineproshop.co.uk

Hi,

I just thought I would update you on the problem I had, It is now solved, it was to do with the Royal Mail Module, when my host installed my dedicated IP and SSL cert, I needed to tell the Royal Mail Module of the IP change......:blush: simple when you know how :wink:

Thanks to everyone who helped me out on this problem,