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Installation in Progress too long....

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6 Feb 2011, 1:27 AM
#1
citrusgirl avatar

citrusgirl

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Installation in Progress too long....

I am on the Zencart setup and I just finished putting in my
Database host: Local host
Username: Sitename_admin
Password: Blah blah
Database name: Zencart_store

I just pressed "save these settings" button and now I'm on the "Installation in Progress..." page. Here's the problem, I have been on the installation in progress for 10 minutes.

This is all I'm seeing.

http://i772.photobucket.com/albums/yy1/santosfel5/Picture4.png

Now I'd just like to know if it normally takes this long or longer for ZenCart to be installed?

6 Feb 2011, 1:41 AM
#2
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Re: Installation in Progress too long....

NO That step usually only takes 2-5 seconds

7 Feb 2011, 1:46 AM
#3
citrusgirl avatar

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Re: Installation in Progress too long....

kobra:

NO That step usually only takes 2-5 seconds

What do you suspect that means?
I've been reloading the page a few times over the past couple of days and I'm still getting the same response.

7 Feb 2011, 2:02 AM
#4
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Re: Installation in Progress too long....

You do have mysql?
You do have a DB created?
You do have a user created & assigned?

7 Feb 2011, 2:07 AM
#5
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Re: Installation in Progress too long....

kobra:

You do have mysql?
You do have a DB created?
You do have a user created & assigned?

yes, yes, and yes

7 Feb 2011, 2:18 AM
#6
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Re: Installation in Progress too long....

There was one thing on the installation page that was a warning.

It said "PHP Output Buffering (gzip) = OFF"
I'm not sure if that could be slowing down the installation.

7 Feb 2011, 2:21 AM
#7
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Re: Installation in Progress too long....

Should not be

7 Feb 2011, 11:37 AM
#8
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Re: Installation in Progress too long....

Since what happens at that point is the population of the database, I'd guess the problem is there, but I would expect an error message. Try deleting the database and creating a new one.

9 Feb 2011, 8:40 PM
#9
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Re: Installation in Progress too long....

stevesh:

Since what happens at that point is the population of the database, I'd guess the problem is there, but I would expect an error message. Try deleting the database and creating a new one.

I deleted the previous database and user, and I have created a new database and user, but the issue still persists.

The installation in progress isn't changing. It just shows the zen cart banner and says "Installation in progress..."

I have even attempted to do the installation on different browsers, just to see if its a browser issue, but the issue still persists.

9 Feb 2011, 8:43 PM
#10
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Re: Installation in Progress too long....

Contact your hoster as the problem is database related. They would know better than anyone else what the problem is.

9 Feb 2011, 9:22 PM
#11
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Re: Installation in Progress too long....

You have posted in the "Mac Server" section - Is your hosting really on Mac? Who is your host?