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How to re-enter customers into database?

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9 Feb 2011, 5:59 AM
#1
newbe25 avatar

newbe25

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How to re-enter customers into database?

Hi Everyone, need some assistance.

I used to run Zen-cart version 3.3.8, until the site was attacked I than had to start fresh so I upgraded to Zen-cart 3.3.9h the latest version. But now I have lost my best sellers box on the front of the website because I lost my purchased customers information and what they brought in the attack. I still have copies of the receipts and want to enter this information back into the system, so that I can get my best seller box back.

The question is how do i enter the information back, what tables do i need to adjust in the mysql database or is there some other way of doing it?

Any assistance would be much appreciated.

Thanks

9 Feb 2011, 6:21 AM
#2
kobra avatar

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Re: How to re-enter customers into database?

If you have a database backup if your old shop that is what & how you should have upgraded with

See tutorial - especially the parts about the database
https://www.zen-cart.com/tutorials/index.php?article=108

9 Feb 2011, 6:30 AM
#3
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Re: How to re-enter customers into database?

Hi Kobra,

Thanks for the quick reply, when i did the database backup, it did not backup the customer information when I upgraded to the new version, something went wrong with backup in the cpanel.

So I have lost the customers information but not the content information for the site, may have had something to do with the attack I had on it.

9 Feb 2011, 6:32 AM
#4
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Re: How to re-enter customers into database?

If you can not generate a proper DB Backup from the old site/install
https://www.zen-cart.com/tutorials/index.php?article=103

Then you are basically SOL

9 Feb 2011, 7:14 AM
#5
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Re: How to re-enter customers into database?

Thanks Kobra, I am really hoping that I could have updated the table files somewhere and some other files, but from your response this may be difficult to do?

10 Feb 2011, 10:20 PM
#6
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Re: How to re-enter customers into database?

Just follow up information, just in-case people are looking for answers like I was.

It appears to be a very complicated process. I asked around and found a script they think it can be done with: http://www.##############################.com/import-orders-wizard I haven't tried it due to the costs involved. There are also some expert ZenCart programmers that can do it, but usually charge a fee plus $100.

So by the sounds of it, it is not as simple than changing the tables.

10 Feb 2011, 10:22 PM
#7
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Re: How to re-enter customers into database?

www . ##############################.com / import-orders-wizard

the missing link (remove the spaces) again I am not sure if this software would work or not.

10 Feb 2011, 10:23 PM
#8
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Re: How to re-enter customers into database?

############################## (goes where the x's are deleting it)

10 Feb 2011, 10:24 PM
#9
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Re: How to re-enter customers into database?

zencart - manager

10 Feb 2011, 10:26 PM
#10
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Re: How to re-enter customers into database?

Dear Zen Cart why is it this name being crossed out? is it no good?