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No product prices on any screen or in basket.

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12 Feb 2011, 4:49 PM
#1
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No product prices on any screen or in basket.

V1.39H, local host only, but I can provid screenshots if it helps.

The only add-on is smartbackground....but that's been a bust so far.

Found the tutorial and here's what I did (in blue).

My prices are displaying $0 instead of the real amount

First, check your store from another browser, preferably on another PC. Perhaps there may be a cache/session issue which will take care of itself by flushing cache or letting sessions expire.
Viewed site with both MSN Explorer and Interent Exlorer 8. Same result on both
Then ...

Check all your currencies in Admin-> Localization-> Currencies.
a) Make sure you have a default currency set properly. Even if it looks right, click on it, edit it, and re-save it with "default" checked
deleted everything except U.S.Dollars, set to 1.000000 and updated. Still no prices.

b) Make sure your currency rates are NOT set to zero. If they are, then click Edit, set the correct real exchange rate, and save. Repeat as needed. Or use the update-currencies button.Done, still no prices.

If that doesn't solve it, go to Admin-> Catalog-> Product Types-> choose your most common product type by clicking on it. Then click >Edit Layout
Make sure Allow Add To Cart is enabled. **Looked around and could not find "Allow add to cart." **

Check Admin->Configuration->My Store->"Switch to Default Language Currency". The default for this setting is 'false'. If it's set to 'true', then you'll need to check your language file (ie: english.php, for your custom template) and verify that the LANGUAGE_CURRENCY setting matches a valid currency as defined in your list of currencies from step #1 above.Already set to "FALSE," Updated anyway. Still no prices.

Turn on your Currencies sidebox via Admin->Tools->Layout Boxes Controller and then go back to your store, and choose a different currency. Then switch back to your main currency again. This will reset the caching which may have had your browser confused while adjusting settings above. ****Since I only have one currency, this step cannot be performed.

If your prices are still showing 0 then you may have a very rare problem with the currencies table in your database. You should post the details of what you tried above, as well as all the steps leading up to this problem appearing ... in a post on our support forum. Be sure to include your Zen Cart version and a list of all mods, addons, contributions, and customizations you've made to your site.

All of my product prices were added to Tab (text) delimited spread (Excel '07) and uloaded via easy Populate. All of the partnumbers, names, descritions, etc, etc are plainly visible on the site.

I tried clearing the cache (ctrl-f5). No change.

Changed the spreadsheet v_products_price field from CURRENCY to ACCOUNTING, reloaded into the DB. No prices shown.

Everytime I've used easy populate upload works correctly and I can see the prices in the report in the Upload Results. See attched screenshot.
I've gon into the ADMIN page and looked at the Config>MyStore and set the store status to 0

Product listing> Display Product Price/Add to Cart is set at "1"

I've looked a 20-30 products in the Products Price Manager and none of them have a price associated with them.

So what am I missing?

12 Feb 2011, 4:57 PM
#2
donal avatar

donal

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Re: No product prices on any screen or in basket.

can you see any price? even $0 ?
or nothing?
is your store status correct? ie not set to "showcase" etc

12 Feb 2011, 5:00 PM
#3
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Re: No product prices on any screen or in basket.

Sorry, should have clarified that $0 is displayed.

Yes, the store stutas is set to "0". (it's in the OP)

12 Feb 2011, 5:04 PM
#4
ajeh avatar

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Re: No product prices on any screen or in basket.

What are your Currency Settings?

Linda McGrath
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12 Feb 2011, 5:06 PM
#5
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Re: No product prices on any screen or in basket.

It's in the first post.

12 Feb 2011, 5:38 PM
#6
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Re: No product prices on any screen or in basket.

More info.

From admin>config>all listings:
Display Product Image 1102
Display Product Quantity 0
Display Product Buy Now Button 1300
Display Product Name 2101
Display Product Model 2201
Display Product Manufacturer Name 2302
**Display Product Price 2402 ** No idea if this is correct.
Display Product Weight 2502
Display Product Date Added 2601
Display Product Description 150
Display Product Display - Default Sort Order 1
Default Products All Group ID 23
Display Multiple Products Qty Box Status and Set Button Location 3

12 Feb 2011, 5:48 PM
#7
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Re: No product prices on any screen or in basket.

Could you humor me and go to the Currencies and click on your currency and copy everything from the panel on the right?

Linda McGrath
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12 Feb 2011, 5:54 PM
#8
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Re: No product prices on any screen or in basket.

I'm all about humor, have to be dealing with this stuff.
:lamo:

Here ya go:

Title: US Dollar
Code: USD

Symbol Left: $
Symbol Right:

Decimal Point: .
Thousands Point: ,
Decimal Places: 2

Last Updated: 02/12/2011
Value: 1.00000000

Example Output:
$30.00 = $30.00

12 Feb 2011, 5:56 PM
#9
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Re: No product prices on any screen or in basket.

2402 is fine

If that doesn't solve it, go to Admin-> Catalog-> Product Types-> choose your most common product type by clicking on it. Then click >Edit Layout
Make sure Allow Add To Cart is enabled. Looked around and could not find "Allow add to cart."

should say just EDIT
then there is a check box to be ticked

12 Feb 2011, 6:09 PM
#10
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Re: No product prices on any screen or in basket.

Y shown for all

Still nothing...

12 Feb 2011, 7:26 PM
#11
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Re: No product prices on any screen or in basket.

More info:
When I got started with this stuff I created my own categories/products.
I used Easy Populate to move all of my product info from the spreadsheet to the locally hosted site.

I found that none of the product info that is in the DB went into any of the category/products that i had created. instead there are now approx. 60 new categories, each of which contains the correct products.

I've since removed the Categories/Products that I created.

The affect has been confusing. I can click on the Online Catalog link and a new window pops up with the prices for tha various products plainly visible, but after sniffing around and looking at different products the prices disappear.

I've tried this with both MSN Explorer and IE8, both net the same result. Then after closing them down completely and clicking the link again to go to the online Catalog....no prices at all.

W

T

F
?!?!?!