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Can't see products when clicking categories

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13 Feb 2011, 6:00 PM
#1
jgg1974 avatar

jgg1974

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Can't see products when clicking categories

Hello , hope someone can help. My issue is when I click on categories on my homepage on the drop down menu at the top , I can't see the products under that category after I click on it. All I see is a "Filter Results by" and a drop down box with letters. So for example, if I choose Marshmallows, I get " Filter Results by" then lets say I choose the letter "M" from the filter box, I get my marshmallow products, but at the top it reads , " There are no products to list in this category" .

Can anyone help me so I when you click on Marshmallows from my homepage in the Categories dropdown menu I can see my 2 Marshmallow products on the next page and not the filter by results. I have went to Include Product listing alpha sorta dropdown and switched it to false, but didnt work. I am wondering why it says I have no products to list in this category?

Thanks in advance..

http://www.gibsonchocolates.com
Zen Cart 1.3.8a
PHP Version 5.2.16

13 Feb 2011, 6:18 PM
#2
stevesh avatar

stevesh

Black Belt

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Re: Can't see products when clicking categories

Check your** /cache** folder for error log files.

13 Feb 2011, 8:05 PM
#3
jgg1974 avatar

jgg1974

New Zenner

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Re: Can't see products when clicking categories

thank you, I have checked but cant seem to find anything...

13 Feb 2011, 8:33 PM
#4
nigelt74 avatar

nigelt74

Totally Zenned

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Waikato, New Zealand
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Re: Can't see products when clicking categories

Why are you using front page?

on the pages that are working you have tags and all sorts of junk in the wrong places

like so, this code is appearing within the body of the body on this page

http://gibsonchocolates.com/shop/index.php?main_page=product_info&cPath=1&products_id=4

 <!--bof Product description -->
<div id="productDescription" class="productGeneral biggerText"><html>

<head>
<meta http-equiv="Content-Type" content="text/html; charset=windows-1252">
<meta name="GENERATOR" content="Microsoft FrontPage 4.0">
<meta name="ProgId" content="FrontPage.Editor.Document">
<title>New Page 1</title>
</head>

<body>

<div id="productDescription" class="productGeneral biggerText">
  • would guess that something similar may be causing the issue*

Anyway is there just the one product in the marshmallows section or are there 2, i am guessing there is more than one as the categories that work are going straight to a product (which normally means there is only 1 products so Zen skips the "product-listing" page which displays the category information/description)

What happens if you delete the CATEGORY description for the marshmallows category?

also try removing the category image for marshmallow

and try reuploading the

includes/modules/your_template/product_listing.php

or replace it with the default one from zencart


What goes into the product description field should only be the product description, not meta tags or title tags all of which are parts of the head section, and no<body> tags as they are automatically included

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