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Product Info Disappearing

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15 Feb 2011, 12:17 AM
#1
tiffanyw avatar

tiffanyw

New Zenner

Join Date:
Nov 2010
Posts:
3
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Product Info Disappearing

The website in question is located here:

http://www.owltreestudio.com/store

I have discovered that product information is not populating on some pages and am unsure why. Here is an example:

Example #1:

Product correctly showing up under category:

http://www.owltreestudio.com/store/element-packs/express-yourself-volume-1

Product information missing from manufacturer page:

http://www.owltreestudio.com/store/wild-blueberry-ink/express-yourself-volume-1

Example #2:

Product info missing under category:

http://www.owltreestudio.com/store/element-packs/fall-fancy-elements

Product information displaying under manufacturer page:

http://www.owltreestudio.com/store/miss-mis-designs/fall-fancy-elements

Products just disappear after the third page in the manufacturer product list:

http://www.owltreestudio.com/store/wild-blueberry-ink?sort=0&page=3

If anyone has any idea of what would cause this, I would really appreciate some guidance here.

15 Feb 2011, 12:38 AM
#2
nigelt74 avatar

nigelt74

Totally Zenned

Join Date:
Sep 2005
Location:
Waikato, New Zealand
Posts:
1,558
Plugin Contributions:
1

Re: Product Info Disappearing

Are there any errors debug messages showing in your /cache folder

15 Feb 2011, 4:27 PM
#3
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: Product Info Disappearing

Turn off your SEO/rewrites ... does this help?

Turn off your custom template and switch to Classic Template ... does this help?

Check the Products in the Category with problems and make sure you do not have any monster images on them or bad info in the products_description ...