TaxCloud Addon

twitchtoo:

Oddly** TaxCloud 16b** installed **once **on a clean Zen Cart 1.55f but only recorded the first configuration setting - 'TaxCloud Configuration Settings'.

That resulted in the lookup code for the other configuration settings to fail to fire.

There was no error message but the problem behaviour was that I** could** enter in all of my TaxCloud data in Admin > Locations/Taxes > TaxCloud Tax Calculation

---

and...***

It **would **'update' and show the data again on-screen - but the data wouldn't commit to the database and TaxCloud Enabled would remain 'false'.

Reload the page and it would all be **blank **again.

Because the code could see - 'TaxCloud Configuration Settings' it failed to load these tables into the db:
'TaxCloud API ID', 'TaxCloud API Key', 'USPS_ID', 'Store Street Address', 'Store Zip Code', 'TaxCloud Enabled'

**
The Fix:**

• Remove all entries of TaxCloud in the **configuration **and configuration_group
• Log into Zen Admin
• Navigate to Admin > Locations/Taxes > TaxCloud Tax Calculation
• Enter Data
  **
  Success!**

The code then fires correctly and installs the tables correctly.

I've installed a lot of modules over the years and occasionally 'removing and reinstalling' the **files doesn't work and some modules do not have SQL **database **removal codes - in this case **manually **removing everything from the SQL database and reinstalling it DID work.

Important to note that the **** TaxCloud 16b fileset was intact, complete and merged properly on the server and - remains intact.

Have you tried this on ZC 1.5.6 yet? Perhaps the changes you made will help fix the issues.

One of our CC numbers was stolen last week. It's my opinion that TaxCloud was responsible for the breach. Visa spotted the problem and canceled the card.

Then TaxCloud tried to bill the canceled card, which of course bounced. TaxCloud charged my account $100 for a failed transaction fee. I'm guessing that little fee was buried in the TOS somewhere. I have never seen a fee for a failed transaction from any online vendor.

Anyone else have issues with TaxCloud billing last week?

https://www.huginnsnest.com
I am running a new installation of version 1.5.6b with PHP 7.2. The only pluggins I am running are Shipstation, USPS tracking, and Taxcloud. When taxcloud was initially installed, I would get a 500 internal error any time I tried to insert a new product, or edit images on existing products , insert a new category with an image, or edit the image of an existing product. I was also unable to veiw the admin>customers>orders screen. I uninstalled taxcloud and everything returned to working perfectly, and the problems returned when I reinstalled it. I merged(as best I know how) the overwrites in taxcloud package with the corresponding files in the ZC installation, and this appears to have fixed everything except for the order screen problem. It still returns a 500 internal error when I try to view that. Are there any suggestions on edits I may have missed? or other things that may resolve this issue? Thank you in advance...

Any logs from TaxCloud? Look in your /logs/ folder.

swguy:

Any logs from TaxCloud? Look in your /logs/ folder.

Apologies for not supplying this in the first place. This is a little over my head to interpret.

[15-Jun-2019 17:27:40 UTC] Request URI: /index.php?main_page=down_for_maintenance&zenid=1o0is3c50r78eo052rrpraeld0, IP address: ***.***.**.**
#1  include(/home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php:80]
#2  require(/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php:48]
#3  require(/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/application_top.php:170]
#4  require(/home6/bnblittl/public_html/huginnsnest/includes/application_top.php) called at [/home6/bnblittl/public_html/huginnsnest/index.php:26]
--> PHP Warning: Use of undefined constant EXEMPTION_HEADING_TITLE - assumed 'EXEMPTION_HEADING_TITLE' (this will throw an Error in a future version of PHP) in /home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php on line 19.

[15-Jun-2019 17:27:40 UTC] Request URI: /index.php?main_page=down_for_maintenance&zenid=1o0is3c50r78eo052rrpraeld0, IP address: ***.***.**.**
#1  include(/home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php:80]
#2  require(/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php:48]
#3  require(/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/application_top.php:170]
#4  require(/home6/bnblittl/public_html/huginnsnest/includes/application_top.php) called at [/home6/bnblittl/public_html/huginnsnest/index.php:26]
--> PHP Warning: Use of undefined constant EXEMPTION_TABLE_HEADING_COMMENTS - assumed 'EXEMPTION_TABLE_HEADING_COMMENTS' (this will throw an Error in a future version of PHP) in /home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php on line 20.

[15-Jun-2019 17:27:40 UTC] Request URI: /index.php?main_page=down_for_maintenance&zenid=1o0is3c50r78eo052rrpraeld0, IP address: ***.***.**.**
#1  include(/home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php:80]
#2  require(/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php:48]
#3  require(/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/application_top.php:170]
#4  require(/home6/bnblittl/public_html/huginnsnest/includes/application_top.php) called at [/home6/bnblittl/public_html/huginnsnest/index.php:26]
--> PHP Warning: Use of undefined constant TITLE_CONTINUE_CHECKOUT_PROCEDURE - assumed 'TITLE_CONTINUE_CHECKOUT_PROCEDURE' (this will throw an Error in a future version of PHP) in /home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php on line 21.

[15-Jun-2019 17:27:40 UTC] Request URI: /index.php?main_page=down_for_maintenance&zenid=1o0is3c50r78eo052rrpraeld0, IP address: ***.***.**.**
#1  include(/home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php:80]
#2  require(/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php:48]
#3  require(/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/application_top.php:170]
#4  require(/home6/bnblittl/public_html/huginnsnest/includes/application_top.php) called at [/home6/bnblittl/public_html/huginnsnest/index.php:26]
--> PHP Warning: Use of undefined constant TEXT_CONTINUE_CHECKOUT_PROCEDURE - assumed 'TEXT_CONTINUE_CHECKOUT_PROCEDURE' (this will throw an Error in a future version of PHP) in /home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php on line 22.

[15-Jun-2019 17:27:40 UTC] Request URI: /index.php?main_page=down_for_maintenance&zenid=1o0is3c50r78eo052rrpraeld0, IP address: ***.***.**.**
#1  include(/home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php:80]
#2  require(/home6/bnblittl/public_html/huginnsnest/includes/init_includes/init_file_db_names.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php:48]
#3  require(/home6/bnblittl/public_html/huginnsnest/includes/autoload_func.php) called at [/home6/bnblittl/public_html/huginnsnest/includes/application_top.php:170]
#4  require(/home6/bnblittl/public_html/huginnsnest/includes/application_top.php) called at [/home6/bnblittl/public_html/huginnsnest/index.php:26]
--> PHP Warning: Use of undefined constant EXEMPTION_TABLE_HEADING_NEW - assumed 'EXEMPTION_TABLE_HEADING_NEW' (this will throw an Error in a future version of PHP) in /home6/bnblittl/public_html/huginnsnest/includes/extra_datafiles/taxcloud_exemptions.php on line 25.

I removed the IP address for this post. In the log it is there and accurate.

OK these are only warnings so they're not the real problem. If I had to guess I'd say your merge of includes/classes/order.php was bad.

Back up your merged copy of includes/classes/order.php then put the original one from the download in.
Then see if your admin works again.

If it does, we'll have to change includes/classes/order.php. The issue is likely that this file and admin/includes/classes/order.php are now the same, so we'll have to check in includes/classes/order.php to see if we're in the admin. But do this test first so we're sure that's the issue.

So I tried that and yes, it does get the admin>customer>orders page working again. Just out of curiosity, I looked at the admin/includes/classes/order.php file, and this is what it reads:

<?php
// @deprecated since v1.5.6
// Any code relying on this file existing should be refactored to 
// load the class from the non-admin includes directory:
include DIR_FS_CATALOG . DIR_WS_CLASSES . 'order.php';

Looking at that, Im guessing there is probably something somewhere in the taxcloud fileset that will need to be modified to point strictly to the order.php file? or, since includes/classes/order.php file is the one that crashes that page, myabe it's all in there and Im overthinking it like I always do. My head is about to explode, lol.

I think the fix might be easy. Modify your copy of includes/classes/order.php as follows:
Whereever you see

if ($TAXCLOUD_ENABLE =='true' ... 

change it to

if ($TAXCLOUD_ENABLE =='true'  && !IS_ADMIN_FLAG ... 

swguy:

I think the fix might be easy. Modify your copy of includes/classes/order.php as follows:
Whereever you see

if ($TAXCLOUD_ENABLE =='true' ...

> 
> change it to 
> ```
if ($TAXCLOUD_ENABLE =='true'  && !IS_ADMIN_FLAG ... 

That didn't work, but I can't swear that I did it properly. My PHP knowledge is not as strong as my css and html. In pouring over the ZC 1.5.6 version of the includes/classes/order.php file and I wonder if it effects your suggestion.

if (!defined('IS_ADMIN_FLAG')) {
  die('Illegal Access');
}

It is not far below the header in the file, just below the dependencies list.

I think maybe I found the problem, and it was a simple fix. Going over the code for my merged order.php file, I found the first line of code that called Taxcloud was as follows:

require_once DIR_WS_MODULES . 'TaxCloud/func.taxcloud.php';

This was the coding for the taxcloud version compatible with ZC v1.5.5. I had noticed that many files in 1.5.6 had been refactored to include DIR_FS_CATALOG, kso I added that in as follows:

require_once DIR_FS_CATALOG . DIR_WS_MODULES . 'TaxCloud/func.taxcloud.php';

This seems to have worked. I can now access the admin>customers>orders page without the 500 error. The all the other functions appear to be accessible as well. After I complete a little more configuration and do some testing, I will report back here update on whether or not everything is actually operating properly. Thank you for all your help.

This allowed me to view the orders again but was still unable to add categories or products due to the 500 error. There must be other files that are not compatible with 1.5.6c yet. I had to restore version 1.5.5f to get up and running again. Does anyone think there will be an update for 1.5.6 soon?

LarryLMiller:

This allowed me to view the orders again but was still unable to add categories or products due to the 500 error. There must be other files that are not compatible with 1.5.6c yet. I had to restore version 1.5.5f to get up and running again. Does anyone think there will be an update for 1.5.6 soon?

Fixed! I took the core files from the fresh 1.5.6c install (order.php, authorizenet_aim.php, paypalwpp.php, admin_access.php, and general.php) and merged the Tax Cloud code from the same files in the 1.5.5 install.

I updated the Tax Cloud install with the new files and dropped them into my fresh install and so far the test site running 1.5.6c with Tax Cloud is performing flawlessly. :smile:

I have a question about tax cloud. It says on this plugin that it is free. On the tax cloud side I don't see that it is. Can someone confirm. We need to take tax in NY.
Thank you.

Any chance ther is work toward updating TaxCloud for ZenCart version 1.5.7? I would like to move to 1.5.7 but also need to keep TaxCloud intact as it fits my needs very well. I do plan to give 1.5.7 a few months to mature to the next sub release to work out the first release bugs. So while I wait, I am curious if TaxCloud will move along with the proccess?
Thanks
Luke

Luke Galyan:

Any chance ther is work toward updating TaxCloud for ZenCart version 1.5.7? I would like to move to 1.5.7 but also need to keep TaxCloud intact as it fits my needs very well. I do plan to give 1.5.7 a few months to mature to the next sub release to work out the first release bugs. So while I wait, I am curious if TaxCloud will move along with the proccess?
Thanks
Luke

Bump........ Anyone actually looking at this support thread? Is the Taxcloud plugin planned to continue in to the future?
Thanks
Luke

Is there a way to get Taxcloud to work with putting sales tax rate in admin functions? Like the Detail option for an order.. or if using the Edit Orders Addon? It does a great job getting the subtotal, but if I am editing and order, I have to look up tax rates and manually put them into the editing.

Thanks!

You might want to ask this question on the Edit Orders support thread.

https://www.zen-cart.com/showthread.php?200407-Edit-Orders-v4-0-Support-Thread

Advisory: This API Lookup transaction was sent to TaxCloud 2 redundant times.
You should investigate your e-commerce system's implementation of our TaxCloud Lookup API to determine why multiple identical API requests are being sent.

That is on Taxcloud website...

I'm trying to figure out why this is happening on checkout. Is there a way to track it down..
I'm using Zen Cart 1.5.6c.. I do have common addons.. but I know this is limited to the checkout routine.

I've updated TaxCloud for Zen Cart 1.57c currently testing on PHP 7.3. Contact me for a beta if you'd like to try it out. This is a functional update - not an overhaul.