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Out of Stock issue

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22 Feb 2011, 7:39 PM
#1
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split63

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Out of Stock issue

When a product is out of stock, we want to continue to allow customers to order and their orders become back orders.

We have set the Store Config/Stock and the individual Catalog/Product settings and its working, but under the Catalog/Product page for the item, there is a field which allows the entry of the anticipated "Date Available". This does not show up on the product page which is out of stock. If I set the "Out of Stock" radio button on that same page, then the product page itself disappears on the the site. This is despite having the following settings under Configuration --> Stock

Check stock level : False (this seems to do nothing)
Subtract Stock: true
Allow Checkout: True
Mark Product out of stock: No Stock
Product status in Catalog when out of stock should be set to: 1
Show Sold out Image: 0 (No)

During the preview for the product page, the "Date Available" message shows correctly, but not on the actual page.
I'm using version v1.3.9e

22 Feb 2011, 11:56 PM
#2
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Re: Out of Stock issue

In a stock install following your settings the date available is displayed

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23 Feb 2011, 12:00 AM
#3
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Re: Out of Stock issue

kobra:

In a stock install following your settings the date available is displayed

I do have FEC installed, but I'm not aware that it affects the product pages. Other than FEC, it is the basic stock install.

23 Feb 2011, 12:02 AM
#4
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Re: Out of Stock issue

See example **HERE**

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23 Feb 2011, 12:34 AM
#5
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Re: Out of Stock issue

kobra:

See example **HERE**

One striking difference between that page and mine, is that I essentially have everything turned off, no review section, no side boxes, no "customers who bought...", No notifications, no Tell a friend etc. I wonder if the Date Available was part of any of those and hence is not showing?