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Problem with customer from US - can't purchase from my store but others have!

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23 Feb 2011, 10:52 AM
#1
scrappyfeet avatar

scrappyfeet

New Zenner

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Problem with customer from US - can't purchase from my store but others have!

I have a digital download store and have just moved hosts and had to completely reinstall my zencart (1.3.9d). All has been well apart from one customer from the US who says she can't purchase anything from my store as it keeps telling her that "we are not acceping payments from that area". When checking all previous purchases customers from the US have been able to purchase through my store so I don't understand why she can't!! Anyone have any ideas please.

23 Feb 2011, 4:21 PM
#2
Kim avatar

Kim

Obaa-san

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Re: Problem with customer from US - can't purchase from my store but others have!

Please do not post the same problem in multiple places. thread closed.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.