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customers can't create accounts

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24 Feb 2011, 11:10 AM
#1
robinast avatar

robinast

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customers can't create accounts

H!

http://e-aiand.com/veebipood

I set up the last version of Zen Cart and everything seemed to work fine. I created two test customers, placed orders and checked out. All that was OK.
Then I went on with adding products and translating user interface. Something must have went wrong here as now, new accounts can't be created any more (the existing test customers can log in without problems). What and when went wrong, I have no idea...

http://e-aiand.com/veebipood/index.php?main_page=login is the login page and after attempting create an account, customers get error message, stating that the web-site probably is not configured properly:

While loading http://e-aiand.com/veebipood/index.php?main_page=create_account, an eror occurred. The web-site may be configured not properly.
HTTP viga 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

Where should I look for the error?

Kind regards,
Harri.

24 Feb 2011, 3:38 PM
#2
robinast avatar

robinast

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Re: customers can't create accounts

Problem solved - the file 'create_account.php' had got corrupted during translation...

24 Feb 2011, 3:59 PM
#3
ajeh avatar

ajeh

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Re: customers can't create accounts

Thanks for the update that you have this working now and for posting the solution of the problem to help others ... :smile:

Linda McGrath
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29 Sep 2011, 9:37 PM
#4
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Re: customers can't create accounts

Hello there, i got this site http://tephra.byethost22.com and if i'm trying to create an account i'm getting this

Secure Connection Failed

An error occurred during a connection to tephra.byethost22.com.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

Why so? (i got ssl enabled and disabled and still getting this)

30 Sep 2011, 10:35 PM
#5
bladecris avatar

bladecris

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Re: customers can't create accounts

Problem solved. I installed Zen Cart by creating 2 blank configure files 1 for catalog 1 for admin set them to 777 and i run the script without setting the permissions for the folders (which i did later).

28 Jan 2012, 1:39 AM
#6
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michellewardley

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Re: customers can't create accounts

I haven't changed anything on my site for months and this suddenly appears and customers can't log in.
The last mod I added was the Ozpost Module but the site had bee working properly until then.
The message I'm getting is
Parse error: syntax error, unexpected T_STRING in /home/content/m/i/c/michellewardle/html/includes/languages/english/create_account.php on line 23
Any help appreciated :)

Michelle Wardley
Fine Artist & Musician

28 Jan 2012, 1:42 AM
#7
Kim avatar

Kim

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Re: customers can't create accounts

What version of Zen Cart?

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

28 Jan 2012, 1:43 AM
#8
ajeh avatar

ajeh

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Re: customers can't create accounts

What do you have in that file on lines 19 to 26?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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28 Jan 2012, 1:50 AM
#9
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michellewardley

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Re: customers can't create accounts

woops I meant new customers create account

Michelle Wardley
Fine Artist & Musician

28 Jan 2012, 1:58 AM
#10
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michellewardley

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Re: customers can't create accounts

Zen Cart 1.3.8a

Patch: 1::

Database Patch Level: 1.3.8

line 23 is
define('EMAIL_WELCOME', 'I'd like to welcome you to <strong>' . STORE_NAME . '</strong>.');

Michelle Wardley
Fine Artist & Musician

28 Jan 2012, 1:59 AM
#11
ajeh avatar

ajeh

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Re: customers can't create accounts

You need to escape that single quote in I**'**d ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
Officially PayPal-Certified! Just click here

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28 Jan 2012, 2:20 AM
#12
Kim avatar

Kim

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Re: customers can't create accounts

You NEED to upgrade ASAP!

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.