Specials Price Not Applied In Cart??

Hi guys and girls ---

Sort of in a rush. We have a scheduled 10% off a certain product starting tomorrow. I created a Specials item with the product, everything shows up fine on the product's page but when added to cart, it shows the old price.

Please help -- where should I start poking?

VERY MUCH appreciated!!

Gabstero.

I'm having the same problem.
Any solutions anyone??? Any help is much appreciated.

v1.3.9h
I set up sale price for product but it keeps saying: NOTE: Special Product Info is currently disabled, expired or not yet active

If I click "Active" and update, nothing happens and still have red icon status saying it's not active sale price.

If you have a date in the future for the start date, then you cannot change the Special status ...

So if the Date is set to: 3/18/2011

then the Special is not available until Midnight 3/18/2011 ...

So, if it is 11:59 3/17/2011 you cannot change the Special Status ...

I even set the date back 2 days ago to start it and it still doesn't work.

What are the settings on your Special for the Product that is not working?

What version of Zen Cart are you using?

Is this a Clean install or an Upgrade?

v1.3.9h

It's a clean install. Not sure what you mean by settings, I put in 20% (even tried putting in price as 9.59 instead of percentage), and set the beginning and end dates but it won't get "active." I'd give you the url but you can't see prices unless you're a registered wholesale client.

What are the exact dates that you are typing in? As in what do you see in the date fields?

They are regular formatted dates (US style). I pick it from the calendar. The month/day/year come out in the right format.

Okay, stupid me. Your question made me double-check on it. I was choosing next Tuesday not this past one! Sorry. Long day already!! :frusty:

Resolved!

quietly whistling in the dark ... :lamo:

Thanks for the update on the cause of this issue ...

ROFL...I'm a WordPress whiz but ZenCart, not so much!!!! :no:

I am having the same issue as the person in post #1. I set up the special... good from Oct 21, 2012 - Dec 15 2012. It shows up fine on the product page, and the special price discount is reflected in the two attributes in the drop-down. I select one of the options, add it to the cart, and then the cart displays the (incorrect) "old" price without the specials discount.

What exact dates do you have setup on the specials that are not working?

Have you an URL to these Products that are not working?

And these are Specials and not SaleMaker, correct?

Yes, these are Specials and not Sale Makers.

Here's the info copy/pasted from the Specials screen:
Product Name $3.95 $3.36 Save: 15% off 10/21/2012 12/15/2012

I think I may have found the issue though... the products in question are "priced by attributes". Would that cause this issue?

Check that the Attributes are marked:

**Apply Discounts Used
by Product Special/Sale: YES
**

Ajeh:

Check that the Attributes are marked:

Yes, that option is checked for all attribute options for the products in question.