New Zenner
- Join Date:
- Mar 2011
- Posts:
- 1
- Plugin Contributions:
- 0
An error occurred while trying to report this transaction to the merchant.
At first we thought it was a cookie issue since some customers are getting it to work just fine, so we put into test mode i went thru the payment process using firefox everything went thru fine untill i got to the Authorize.net payment page ( we are using offsite ssl since our hosting dosn't offer one atm ) entered the card information and it went the the payment process and redirected me to the Store page where it said it detects that i have cookies disabled. so i made a few changes to settings in zen cart Currently:
Session Directory /home/content/05/7427405/html/tsgstore/cache
Cookie Domain True
Force Cookie Use False
Check SSL Session ID False
Check User Agent False
Check IP Address False
Prevent Spider Sessions True
Recreate Session True
IP to Host Conversion Status true
Use root path for cookie path False
Add period prefix to cookie domain False
Now when i try to go thru the payment process i get this error message
An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.
This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service.
+++++
then when i check my email i get this
Authorize.Net Merchant,
Your script timed out while we were trying to post transaction results to it.
Transaction ID: 0
Transaction Result: This transaction has been approved.
The following message was displayed to the customer:
------------------------------An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the attempt to charge your credit card.
This transaction has been approved.
It is advisable for you to contact the merchant to verify that you will receive the product or service.
So im not sure what i broke at this point but the orders are still not showing up in zencart after being captured in authorize.net and now im getting a new error please help me !
Zen cart v1.3.9h
firefox 3.6.14
PHP Version: PHP 5.x
OS/Hosting Type: Linux / 4GH Web Hosting
Parse Time: 0.532 - Number of Queries: 386 - Query Time: 0.13163882243347
If you need anymore info let me know
