Orders not being stored and emailed with eway transactions

3 Mar 2011, 11:43 PM

imanewbe

New Zenner

Join Date:: Mar 2011
Posts:: 6
Plugin Contributions:: 0

Orders not being stored and emailed with eway transactions

Hey

Im using v1.3.9d

I am having issues with the order processing correctly.

Some times when an order is processed there is no email sent to the admin and the order is not stored in the database.
This only happens sometimes and only on credit card transactions. But he payment does go through so it should trigger the email and store it in the database.

The company we use for processing credit card transactions is eway.

Any ideas?

3 Mar 2011, 11:44 PM

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,514
Plugin Contributions:: 176

Re: Orders not being stored and emailed with eway transactions

Sounds like something wrong with your 3rd-party payment gateway module, and/or PHP bugs on your site. https://www.zen-cart.com/tutorials/index.php?article=82

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