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Images won't display in IE

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4 Mar 2011, 7:46 AM
#1
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jbcholdings

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Images won't display in IE

I have a strange problem where an image that I have uploaded to my server (in the correct images folder) won't display in Internet Explorer, but will in other browsers (Firefox, Safari, Chrome, etc.)

I am using Zen Cart 1.3.8a, I am trying to avoid upgrading to the latest version if I can for the time being.

I have attempted to re-upload the images, and replace them on the server but it doesn't help.

I'm attaching a screen shot for reference!

Does anyone have any thoughts?

I've tried reducing the image size on the server by shrinking the dimensions, but again, why would it work in one browser and not the other, this is also only on a few images.

http://www.xbox360outlet.com <--nopCommerce 1.9

4 Mar 2011, 8:37 AM
#2
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get_em_fast

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Re: Images won't display in IE

Check the color format. I'll just about bet that the images that won't display are in CMYK colors, aren't they? IE doesn't show CMYK colors. Change them to RGB colors and they will work.

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4 Mar 2011, 12:00 PM
#3
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website_rob

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Re: Images won't display in IE

The link provided is invalid but using IE8 I see images everywhere.

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4 Mar 2011, 5:18 PM
#4
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jbcholdings

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Re: Images won't display in IE

Get Em Fast:

Check the color format. I'll just about bet that the images that won't display are in CMYK colors, aren't they? IE doesn't show CMYK colors. Change them to RGB colors and they will work.

:clap: Ding ding ding! We have a winner! Thanks guys! Yes, all those pictures were in CMKY color format! I've never heard this before. But they're being converted as we speak!

http://www.xbox360outlet.com <--nopCommerce 1.9

4 Mar 2011, 6:43 PM
#5
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get_em_fast

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Re: Images won't display in IE

Glad to hear you got it worked out. That usually IS the problem if all other browsers will show an image, except for IE. I've ran across this several times, working on sites............one just a week or so ago, even.

Teach them to shop and they will shop today;
Teach them to Zen and they will OWN a shop tomorrow!