Forums / Setting Up Categories, Products, Attributes / Media Manager will not upload mp3 files

Media Manager will not upload mp3 files

Views: 1,334

Results 1 to 7 of 7
4 Mar 2011, 10:48 PM
#1
breauxlg avatar

breauxlg

New Zenner

Join Date:
Jun 2010
Location:
New Iberia, LA
Posts:
50
Plugin Contributions:
0

Media Manager will not upload mp3 files

I have version 1.3.9h installed and am trying to upload some mp3's in media manager. I have set my media directory to 777, have increased my max upload on my server to 12 meg in php.ini, increased the max upload in zen cart admin to 12 meg and cannot get the files to upload.

I would also like to know how to add media directories. I see numerous posts on selecting alternate media directories from the pick box, and cannot for the life of me see where I can add media directories.

zen-cart-v1.3.9h

4 Mar 2011, 10:50 PM
#2
drbyte avatar

drbyte

Sensei

Join Date:
Jan 2004
Posts:
63,513
Plugin Contributions:
176

Re: Media Manager will not upload mp3 files

breauxlg:

cannot get the files to upload.Okay, so what does that actually look like?
Does your internet connection die?
Does your computer blow up?
Does the file upload button do nothing when you click it?
Does the file upload happen but you get an error message?

breauxlg:

I would also like to know how to add media directories. I see numerous posts on selecting alternate media directories from the pick box, and cannot for the life of me see where I can add media directories.Use your FTP program and create the folders yourself. Then they'll show up in the list.

.
Zen Cart - putting the dream of business ownership within reach of anyone!
Donate to: DrByte directly or to the Zen Cart team as a whole

Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

4 Mar 2011, 11:11 PM
#3
breauxlg avatar

breauxlg

New Zenner

Join Date:
Jun 2010
Location:
New Iberia, LA
Posts:
50
Plugin Contributions:
0

Re: Media Manager will not upload mp3 files

What it looks like is this: I select the media collection, click edit and then browse to the mp3 file, select it and click add. The screen goes back to the media manager screen, and the collection still shows no linked clips. I did create a sub-directory under my media folder using ftp and it did not show up. I also noticed that when I click the version link in the admin site, it shows PHP uploads on, but max size is 2m. I change the /etc/php5/apache2/php.ini file to read
upload_max_filesize = 12MB
post_max_size = 12MB
so I don't know where the Max Size:2m is coming from.
By the way, thanks very much for the quick response.

zen-cart-v1.3.9h

4 Mar 2011, 11:16 PM
#4
breauxlg avatar

breauxlg

New Zenner

Join Date:
Jun 2010
Location:
New Iberia, LA
Posts:
50
Plugin Contributions:
0

Re: Media Manager will not upload mp3 files

OOOh. I lied to you about the sub-directory. It shows up now. The rest of the stuff is the truth as well as I know it.

zen-cart-v1.3.9h

4 Mar 2011, 11:25 PM
#5
breauxlg avatar

breauxlg

New Zenner

Join Date:
Jun 2010
Location:
New Iberia, LA
Posts:
50
Plugin Contributions:
0

Re: Media Manager will not upload mp3 files

I also found a small mp3 file and uploaded it as a test, and it worked. So it is the php upload max that's causing the problem, I guess.

zen-cart-v1.3.9h

5 Mar 2011, 12:04 AM
#6
breauxlg avatar

breauxlg

New Zenner

Join Date:
Jun 2010
Location:
New Iberia, LA
Posts:
50
Plugin Contributions:
0

Re: Media Manager will not upload mp3 files

Here we go again! I added a phpinfo file to my website, ran it and found out that it was looking at /etc/php5/cgi/php.ini instead of /etc/php5/apache2/php.ini and I changed that one. The version info now shows 12m on the max file size, but I still am not able to upload a 4.5m mp3 file. I know I'm getting closer, but still so far.

zen-cart-v1.3.9h

5 Mar 2011, 12:07 AM
#7
breauxlg avatar

breauxlg

New Zenner

Join Date:
Jun 2010
Location:
New Iberia, LA
Posts:
50
Plugin Contributions:
0

Re: Media Manager will not upload mp3 files

Success!!!!!!! When I created the sub-directories, they defaulted to 755. I changed them to 777 and the upload worked!!!!! Thanks!!!

zen-cart-v1.3.9h