Gift Certificate Balance Excludes Tax / VAT

7 Mar 2011, 7:20 PM

#1

Zen Follower

Join Date:: Jul 2004
Location:: Oxford
Posts:: 101
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Gift Certificate Balance Excludes Tax / VAT

Customer has purchased GBP10.00 Gift Certificate. However, the Gift Certificate balance is showing as GBP8.33 (the total value excluding VAT). What am I missing please? Any pointers gratefully received. Version 1.3.8.

8 Mar 2011, 11:49 AM

#2

spinnywoman

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Join Date:: Jul 2004
Location:: Oxford
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Re: Gift Certificate Balance Excludes Tax / VAT

I am having problems searching for answers because TAX and VAT have only three characters.

8 Mar 2011, 3:41 PM

#3

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
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Re: Gift Certificate Balance Excludes Tax / VAT

What are the tax settings you have on the GVs?

8 Mar 2011, 4:58 PM

#4

spinnywoman

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Join Date:: Jul 2004
Location:: Oxford
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Re: Gift Certificate Balance Excludes Tax / VAT

These are the settings:

This module is installed
true

Sort Order
840

Queue Purchases
true

Include Shipping
false

Include Tax
true

Re-calculate Tax
None

Tax Class
Taxable Goods

Credit including Tax
false

Set Order Status
default

8 Mar 2011, 7:28 PM

#5

Kim

Obaa-san

Join Date:: Jun 2003
Location:: West Coast, North America
Posts:: 26,644
Plugin Contributions:: 0

Re: Gift Certificate Balance Excludes Tax / VAT

Include Tax - true

...and if you switch this to false, does it work the way you would expect?

8 Mar 2011, 8:27 PM

#6

spinnywoman

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Join Date:: Jul 2004
Location:: Oxford
Posts:: 101
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Re: Gift Certificate Balance Excludes Tax / VAT

Sadly not. Same result.