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Click on products produce error page. Help

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15 Mar 2011, 1:13 PM
#1
raypatt3 avatar

raypatt3

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Click on products produce error page. Help

I would appreciate any Help. I've been searching for 3 days (here, google, anywhere!)

I have successfully installed ZC v. 1.3.9h
New install
No Add ons
No customizations as yet
Server= Godaddy Linux/4GH web hosting
PHP 5.x
MySQL ver. 5. (sqyl database is hosted on separate server, not locally, hosted on hostedresource.com

My Problem:
I was able to upload and install ZC, I am able to create and modify categories and add and modify products. The product shows perfectly fine in the preview window. What happens though, after I insert the item and when I click on one of the items for detail (viewing in browswer, mozilla firefox), I get a 404 Error page where the item and details should be. I have Uninstalled, reinstalled, printed out the directions and followed them to the "T" on 6 different occasions in case I missed something. Still the same one result. No item displayed, but a 404 error code.

You can see it here: https://www.925fine.com/zen

15 Mar 2011, 1:52 PM
#2
kobra avatar

kobra

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Re: Click on products produce error page. Help

4GH sounds very ify for success

Get serious and get a good host

because if one server shuts down, only a fraction of the total resources are lost.

15 Mar 2011, 2:17 PM
#3
raypatt3 avatar

raypatt3

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Re: Click on products produce error page. Help

I think you may be right. But I'm not sure who to look for as a better host and why they would be better. Any help appreciated!

Ray

15 Mar 2011, 2:25 PM
#4
kobra avatar

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Re: Click on products produce error page. Help

I'm not sure who to look for as a better host
Check recommended services link above
why they would be better
Because it will work without using another source for the DB

15 Mar 2011, 11:40 PM
#5
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raypatt3

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Re: Click on products produce error page. Help

Can anyone offer any advice on fixing the immediate problem?

15 Mar 2011, 11:45 PM
#6
drbyte avatar

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Re: Click on products produce error page. Help

You're probably missing files from the /includes/modules/pages/product/ folder.

15 Mar 2011, 11:52 PM
#7
raypatt3 avatar

raypatt3

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Re: Click on products produce error page. Help

thanks, any way to see what I should have there ( what's missing)?

16 Mar 2011, 12:44 AM
#8
drbyte avatar

drbyte

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Re: Click on products produce error page. Help

Sure. Grab a fresh copy of the clean original set of Zen Cart files and compare them. Download link on the home page of zen-cart.com

18 Mar 2011, 2:10 AM
#9
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raypatt3

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Re: Click on products produce error page. Help

you were correct. the product folders were missing. thanks.

18 Mar 2011, 2:33 AM
#10
drbyte avatar

drbyte

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Re: Click on products produce error page. Help

Glad you got it sorted out.

I would recommend double-checking all your files/folders, since it's evident that your first upload appears to have failed in some places without warning you.
And maybe consider using a different FTP program, ie: one that actually notifies you when failures happen.