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International USPS 5 digit shipping error.

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16 Mar 2011, 3:40 AM
#1
ezorb avatar

ezorb

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Midland TX
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International USPS 5 digit shipping error.

Zen-cart = 1.3.9h with latest usps.php file and line 193 set at 3 or 2 (makes no difference left at 2).
Windows 7 Pro-64
Tare small to medium is set to 13**:.26
Product Weight:
EZorb Capsules = 0
.45#/bottle
EZorb Powder = 0
.375#/bottle
Marvlix = 0
.**263#/bottle
Box Weight used:
1ea #4 USPS (7x7x6 inches) box = 0.30#
2ea #4 USPS boxes = 0.60#
1 ea 7x7x18 inches = 0.75#

Problem – International Shipping get USPS shipping weight 5 digit error message.
I was getting this error when various quantity of EZorb Capsules are entered.
1 bottle = OK
2 bottle = OK
3 bottle = OK
4 bottle = Error
5 bottle = OK
6 bottle = OK
7 bottle = OK
8 bottle = OK
9 bottle = Error
10 bottle = OK
11 bottle = Error
12 bottle = OK

I did not check if I would get errors with the other 2 products with same scenario as above but from what I discovered I would get errors with some quantity.

I attempted to change the weight from 0.45# up to 0.525# which only change the error to appear on a different number of bottles. This did not produce error free from 1 to 12 bottles so change weight back to 0.45#.
Next I started changing the % side of Tare weight and found similar results as above. Increasing or decreasing this % number would produce the error occurring on different number of bottle entered. I set the number back to 13%.
Next I started changing the pound side with similar results.
Next I set the 13% to 0% and found no errors occurred. I varied the pound side from 0.26 pounds to 0.35 pounds with no errors. Then I entered 1% with 0.35 pounds and the errors were produced. Deleted the 1% and no errors occurred. Since most of my orders are 6 or less bottles I found 0.35# works the best without causing excessive weight on number of bottles bumping up to next weight cost. It would be nice if could use %side and pound side to be able to compensate extra tare as number of bottles increase.

Maybe this will help you find what is causing the problem.

Larry

16 Mar 2011, 2:17 PM
#2
ajeh avatar

ajeh

Oba-san

Join Date:
Sep 2003
Location:
Ohio
Posts:
62,757
Plugin Contributions:
1

Re: International USPS 5 digit shipping error.

The cause of the problem is that USPS does NOT manage the digits the same way on Internation shipping ...

SOME shops need to change the setting for the decimals from 3 to 2, as I already showed you in the usps.php file to work with their shop ...

The reason is based on the way USPS interprets the values sent to it and that they do NOT manage the values the same way for National and International shipping and SOME shops need to change that setting themselves to fix this issue ...

See you other post about this issue ...

Linda McGrath
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