Zen Follower
- Join Date:
- Apr 2006
- Location:
- Midland TX
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International USPS 5 digit shipping error.
Zen-cart = 1.3.9h with latest usps.php file and line 193 set at 3 or 2 (makes no difference left at 2).
Windows 7 Pro-64
Tare small to medium is set to 13**:.26
Product Weight:
EZorb Capsules = 0.45#/bottle
EZorb Powder = 0.375#/bottle
Marvlix = 0.**263#/bottle
Box Weight used:
1ea #4 USPS (7x7x6 inches) box = 0.30#
2ea #4 USPS boxes = 0.60#
1 ea 7x7x18 inches = 0.75#
Problem – International Shipping get USPS shipping weight 5 digit error message.
I was getting this error when various quantity of EZorb Capsules are entered.
1 bottle = OK
2 bottle = OK
3 bottle = OK
4 bottle = Error
5 bottle = OK
6 bottle = OK
7 bottle = OK
8 bottle = OK
9 bottle = Error
10 bottle = OK
11 bottle = Error
12 bottle = OK
I did not check if I would get errors with the other 2 products with same scenario as above but from what I discovered I would get errors with some quantity.
I attempted to change the weight from 0.45# up to 0.525# which only change the error to appear on a different number of bottles. This did not produce error free from 1 to 12 bottles so change weight back to 0.45#.
Next I started changing the % side of Tare weight and found similar results as above. Increasing or decreasing this % number would produce the error occurring on different number of bottle entered. I set the number back to 13%.
Next I started changing the pound side with similar results.
Next I set the 13% to 0% and found no errors occurred. I varied the pound side from 0.26 pounds to 0.35 pounds with no errors. Then I entered 1% with 0.35 pounds and the errors were produced. Deleted the 1% and no errors occurred. Since most of my orders are 6 or less bottles I found 0.35# works the best without causing excessive weight on number of bottles bumping up to next weight cost. It would be nice if could use %side and pound side to be able to compensate extra tare as number of bottles increase.
Maybe this will help you find what is causing the problem.
Larry