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Image can't be seen with Internet Explorer

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19 Mar 2011, 2:32 AM
#1
i_wish_i_could avatar

i_wish_i_could

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Dec 2010
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Image can't be seen with Internet Explorer

Two of my product images can’t be seen using browser Internet Explorer but they can be seen using other browsers.

To test this use Internet Explorer to open https://www.alduz.com > Jewellery > Ancient Magic

You should see a blank space. If you use a different browser you will see the image.

Does anyone know how to fix this?

I wish I could:(

o What version of Zen Cart? v1.3.9h
o Is it a new install or an upgrade? New installed on my server Just Host. I am editing it there.
o What the addons/contributions you have installed? Non
o What customizations have you made? Created custom Template. Moved text and boxes form home page. Setting up categories etc
o What type of server are you using? Unix-based servers on JustHost.com
o Are you installing locally? It’s already installed on my host. I am editing it there.
 What operating system? Windows 7
 What version of PHP is installed on the server? PHP 5.2.16

o
o What version of MYSQL is installed on the server? MySQL server version 5.0.91
o What you were doing when your problem occurred? Editing my home page
o What are the steps to reproduce the problem?
o Have you attempted to fix the problem? Reading FAQ and trying instructions found there.

19 Mar 2011, 2:42 AM
#2
kobra avatar

kobra

Black Belt

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Arizona
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Re: Image can't be seen with Internet Explorer

That image's mode is CYMK

Use your graphic editor to make it's mode RGB

CYMK is not a web image type and is more for printers to be able to create color seperations

24 Mar 2011, 10:28 AM
#3
i_wish_i_could avatar

i_wish_i_could

Zen Follower

Join Date:
Dec 2010
Posts:
112
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Re: Image can't be seen with Internet Explorer

kobra:

That image's mode is CYMK

Use your graphic editor to make it's mode RGB

CYMK is not a web image type and is more for printers to be able to create color seperations

Thanks

I had the images changed and now they can be seen.

Thanks for that

I wish I could :clap: