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need help ! customers cant sign up

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21 Mar 2011, 8:05 PM
#1
wingnut82 avatar

wingnut82

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need help ! customers cant sign up

hi i have installed zencart, got everything working fine but now customers cant sign up after entering there details and clicking register they just get a blank white page can any 1 help?

http://www.highpowerautorepairs.co.uk

runing version 1.3.9

21 Mar 2011, 10:14 PM
#2
nigelt74 avatar

nigelt74

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Re: need help ! customers cant sign up

a link to your zencart site would help. the link you have given goes to an html site that doesn't appear to link to a zencart at all

  1. Have a look in your /cache file what error messages are there
  2. Read this https://www.zen-cart.com/tutorials/index.php?article=82
  3. Does this error happen if you switch back to the classic template
22 Mar 2011, 6:19 AM
#3
wingnut82 avatar

wingnut82

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Re: need help ! customers cant sign up

sorry the url is highpowerautorepairs.co.uk/shop

i have tired running the debug softwere but im nit getting an error log am i doing somethig wrong?

22 Mar 2011, 6:30 AM
#4
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Re: need help ! customers cant sign up

this is the error [22-Mar-2011 02:27:36] PHP Parse error: syntax error, unexpected T_STRING in /hermes/bosweb/web197/b1977/ipg.highpowerautorepairs/shop/includes/languages/english/create_account.php on line 42

]

22 Mar 2011, 6:34 AM
#5
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wingnut82

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Re: need help ! customers cant sign up

line 42 reads define('EMAIL_GV_CLOSURE', "\n" . 'Sincerely,' . "\n\n" . STORE_OWNER . "\nStore Owner\n\n". '<a href="'www.weston-baits.co.uk'">"'www.weston-baits.co.uk'"'</a>\n\n");
can u tell me whats wrong?

22 Mar 2011, 8:09 AM
#6
nigelt74 avatar

nigelt74

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Re: need help ! customers cant sign up

wingnut82:

line 42 reads define('EMAIL_GV_CLOSURE', "\n" . 'Sincerely,' . "\n\n" . STORE_OWNER . "\nStore Owner\n\n". '<a href="'www.weston-baits.co.uk'">"'www.weston-baits.co.uk'"'</a>\n\n");
can u tell me whats wrong?

You seem to have an error in your quotes "'www.weston-baits.co.uk'"' has one too many quotes

1 Apr 2011, 7:50 PM
#7
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shortysclimbin

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Re: need help ! customers cant sign up

Hmmm.. Looks to me I am having a similar issue any thoughts?

When a client trys to log in for the first time by creating an account they get a blank screen with this:

1065 Query was empty in:[]

Then nothing if they reload the page (goes to home page and not logged in). The account is created the user is just not being sent to the proper place. I am assuming it is a syntax error, but it has been so long I have no idea where it might be. Any suggestions?