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Strange Issue - Shopping Cart Appears In Wrong Position, Truncates Product List

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23 Mar 2011, 11:51 PM
#1
adalovelace avatar

adalovelace

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Strange Issue - Shopping Cart Appears In Wrong Position, Truncates Product List

I have a bug that is rather strange. When I am browsing my store in a certain section, the shopping cart on the side (if it has contents) randomly appears at the bottom of the product listing. Then, 16 products that I can see in my admin section are missing from the product listing.

I am using Zen Cart 1.3.8a.

Here is an example of what the listing SHOULD look like:

http://www.continentalbeadsuppliers.com/previewpage/bug/good%20page.png

...and here is the weirdo page:

http://www.continentalbeadsuppliers.com/previewpage/bug/weird%20page.png

Anyone have any clues? :D
THANKS!!!!

24 Mar 2011, 12:41 AM
#2
Kim avatar

Kim

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Re: Strange Issue - Shopping Cart Appears In Wrong Position, Truncates Product List

It could be possible that you've been hacked, in which case you need to clean up the site and upgrade.

Or you've got some HTML somewhere breaking your templates.

Please do not PM for support issues: a private solution doesn't benefit the community.

Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

24 Mar 2011, 8:58 PM
#3
adalovelace avatar

adalovelace

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Re: Strange Issue - Shopping Cart Appears In Wrong Position, Truncates Product List

Hacked, really? I it just seems that there are a few products that cause the page to display incorrectly. When I remove those products, the page goes back to the way it should look. I should also mention that I am using Store Manager for Zen Cart, a piece of software from MagneticOne.

I can go through and remove then re add those products and it should display just fine... but of course I was looking for an easier fix. :)

24 Mar 2011, 9:49 PM
#4
adalovelace avatar

adalovelace

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Re: Strange Issue - Shopping Cart Appears In Wrong Position, Truncates Product List

Okay, I solved the issue. I don't believe we were hacked. I finally figured out that a bunch of weird Microsoft Word XML code was hiding in the description of these problematic products. Maybe someone that works for us used Word to create the product description?? Haha. Strange!

<!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> <w:PunctuationKerning/> <w:ValidateAgainstSchemas/> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF/> <w:LidThemeOther>EN-US</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables/> <w:SnapToGridInCell/> <w:WrapTextWithPunct/> <w:UseAsianBreakRules/> <w:DontGrowAutofit/> <w:SplitPgBreakAndParaMark/> <w:DontVertAlignCellWithSp/> <w:DontBreakConstrainedForcedTables/> <w:DontVertAlignInTxbx/> <w:Word11KerningPairs/> <w:CachedColBalance/> </w:Compatibility> <m:mathPr> <m:mathFont m:val="Cambria Math"/> <m:brkBin m:val="before"/> <m:brkBinSub m:val="--"/> <m:smallFrac m:val="off"/> <m:dispDef/> <m:lMargin m:val="0"/> <m:rMargin m:val="0"/> <m:defJc m:val="centerGroup"/> <m:wrapIndent m:val="1440"/> <m:intLim m:val="subSup"/> <m:naryLim m:val="undOvr"/> </m:mathPr></w:WordDocument> </xml><![endif]--><!--[if gte mso 9]><xml>

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<p class="MsoNormal">SP707 33MM X 49MM ASSORTED AGATE AND JASPER TEARDROP PENDANT WITH ORNATE METAL WRAP</p>
25 Mar 2011, 12:29 AM
#5
nigelt74 avatar

nigelt74

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Re: Strange Issue - Shopping Cart Appears In Wrong Position, Truncates Product List

AdaLovelace:

Okay, I solved the issue. I don't believe we were hacked. I finally figured out that a bunch of weird Microsoft Word XML code was hiding in the description of these problematic products. Maybe someone that works for us used Word to create the product description?? Haha. Strange!

Depending on what html editor you are using in Zencart, i think some of them have the option to de-crapify pasted from microsoft, if your editor supports it there will be a button with the old word logo on it.

Webzings Design
Semi retired from Web Design

16 Mar 2013, 6:10 AM
#6
stompin avatar

stompin

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Re: Strange Issue - Shopping Cart Appears In Wrong Position, Truncates Product List

AdaLovelace:

Hacked, really? I it just seems that there are a few products that cause the page to display incorrectly. When I remove those products, the page goes back to the way it should look. I should also mention that I am using Store Manager for Zen Cart, a piece of software from MagneticOne.

I can go through and remove then re add those products and it should display just fine... but of course I was looking for an easier fix. :)

I'm using ZC 1.5.1 and I'm considering Magneticone (or emagicone) store manager. I'm getting mixed messages if this software works well or if it's kind of half baked. As a user, what do you think of it after using it for some time now? I would also like to use their Quickbooks addon if it works nicely.