EZ Populate not working yet

I hired a technician to install EZ Populate for me. They have installed EZ Populate but I found it would now work for me. The technician also found it was not working and has tried to get it working for almost two weeks now with no success yet.

Does anybody have any good ideas how I should deal with this?

What can you do when even the experts can’t do it (joke only).

Can anybody offer any thoughts that will get me motivated again?

I wish I could :cry:

o What version of Zen Cart? v1.3.9h
o Is it a new install or an upgrade? New installed on my server Just Host. I am editing it there.
o What the addons/contributions you have installed? Non
o What customizations have you made? Created custom Template. Moved text and boxes form home page. Setting up categories etc
o What type of server are you using? Unix-based servers on JustHost.com
o Are you installing locally? It’s already installed on my host. I am editing it there.
 What operating system? Windows 7
 What version of PHP is installed on the server? PHP 5.2.16
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o
o What version of MYSQL is installed on the server? MySQL server version 5.0.91
o What you were doing when your problem occurred? Editing my home page
o What are the steps to reproduce the problem?
o Have you attempted to fix the problem? Reading FAQ and trying instructions found there.

Try
http://www.zen-cart.com/wiki/index.php/Easy_Populate

MAKE SURE YOU ONLY INSTALL VERSION OF EP
RECOMMENDED IN WIKI..

Uninstall all components of current including removing the files.

Then put in each file back into your store one at a time - make sure that the file is in the right location - continue untill all files are done.

Then in admin go to tool>easy pop > then install - I noticed the first time I did it, I saw I had everything done right - and saw it it in the tools section but forgot to press the install to get it operational :frusty:.

When you do press the install - look at the top of your screen you should get successful install message there