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GC: My Account - Order History - none?

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29 Mar 2011, 10:03 PM
#1
pooka avatar

pooka

New Zenner

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Jan 2010
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GC: My Account - Order History - none?

Hi Folks!
Hoping a zen cart expert can help us with this...

Two things we've noticed when a customer purchases a Gift Certificate:

#1 - We had a gift certicate email bounce back (to the store) but the customer DID NOT receive the notice that she typed in the recipients wrong email. Any way to correct this so customer is also notified?

#2 - When a customer orders and sends Gift Certificates, then goes to "My Account" - "Order History" - There is no tracking of the gift certificates. They can not see how many they've sent, what amounts or recipient emails. This seems a bit odd. Any ideas on how this can be included in the customer's order history?

Any help would be greatly appreciated.
Thanks!!

29 Mar 2011, 10:29 PM
#2
kobra avatar

kobra

Black Belt

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Re: GC: My Account - Order History - none?

Please read the posting FAQ's
http://www.zen-cart.com/forum/faq.php

You have not provided enough information to even venture a guess

30 Mar 2011, 2:31 AM
#3
pooka avatar

pooka

New Zenner

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Re: GC: My Account - Order History - none?

Kobra-

I always search for solutions first and haven't found anyone mention the fact that gift certificates sent out by the customer are not included in that customers "order history".

If I order a Gift Certificate from Amazon I can see that in my Order History with them. I can view the recipient I sent it to with an option to "RESEND" if necessary.

I'm really not sure how much more information is needed to explain this. We're using version 1.3.8

I suppose since there are no details anywhere - it must not be a built-in feature.

30 Mar 2011, 9:15 PM
#4
kobra avatar

kobra

Black Belt

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Re: GC: My Account - Order History - none?

We're using version 1.3.8
That is a very old version - Suggest you upgrade
Maybe someone that has this version loaded can check

I'm really not sure how much more information is needed to explain this.
The following info always assists as there can be version issues with ZenCart, php & mysql versions

FAQ:

You should include answers to all of these questions:

* What version of Zen Cart?

* Is it a new install or an upgrade?

* What the addons/contributions you have installed?

* What customizations have you made?

* What type of server are you using?

* Are you installing locally?

      o What operating system?

* What version of PHP is installed on the server?

* What version of MYSQL is installed on the server?

* What you were doing when your problem occurred?

* What are the steps to reproduce the problem?

* Have you attempted to fix the problem?

      o What steps have you taken?

* Any other details that might be important, i.e. the port number