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My store is suddenly redirecting to nddbc.html

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31 Mar 2011, 10:55 AM
#1
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nib_star

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My store is suddenly redirecting to nddbc.html

Can someone take a look at my website? http://cptstore.com it for some reason starting to go to http://cptstore.com/nddbc.html , any suggestions to what I should look for, and or where?

31 Mar 2011, 11:44 AM
#2
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Re: My store is suddenly redirecting to nddbc.html

If you haven't changed anythng, the first thing I'd do is contact your host and ask them to check the server your database is on.

31 Mar 2011, 3:16 PM
#3
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Re: My store is suddenly redirecting to nddbc.html

Thats the first thing I did, was to see if anything had happened on the server end. I checked the FTP, all files are there. Logged in to my cpanel and checked the database, not sure what I should be looking here for, is there a standard ZenCart database name that is easily identifiable ? or files perhaps.. any suggestions?

31 Mar 2011, 3:47 PM
#4
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Re: My store is suddenly redirecting to nddbc.html

How many databases do you have ? I don't know what name the auto-installers use, if that's how you installed Zencart. Check the database name in includes/configure.php.

Can you log in to admin ?

31 Mar 2011, 3:56 PM
#5
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Re: My store is suddenly redirecting to nddbc.html

no the cptstore.com/admin does not work either.. I have checked the config.php throught my ftp, and i found this

define('DB_DATABASE', 'cptstore_sxx1');

which is exactly what I have on my MySQL page (cptstore_sxx1),

when I go into the myphpadmin, I see something called information_shema only. and withing that there are files such as: character_set, collations, etc etc..

any ideas, and no the admit is not working, it gives me this error:

0 DB_ERROR_NOT_CONNECTED
in:
[select * from zen_project_version WHERE project_version_key = 'Zen-Cart Database' ]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

31 Mar 2011, 4:13 PM
#6
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stevesh

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Re: My store is suddenly redirecting to nddbc.html

When you go to phpMyAdmin, you only see the information_schema DB ? If so, your database is gone. If you don't have a recent backup, your host may. You might also check to see that you haven't been hacked.

31 Mar 2011, 8:07 PM
#7
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Re: My store is suddenly redirecting to nddbc.html

Ok thats good to know, I have a back up from last month.. how would I go about knowing if I was hacked?

31 Mar 2011, 8:16 PM
#8
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Kim

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Re: My store is suddenly redirecting to nddbc.html

Before restoring a back up that is a month old - contact your host!

31 Mar 2011, 8:46 PM
#9
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Re: My store is suddenly redirecting to nddbc.html

I think I will be changing my hosts.