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Can't set restrictions on any coupon

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7 Apr 2011, 3:04 AM
#1
cuda71 avatar

cuda71

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Can't set restrictions on any coupon

I am running version v1.3.9h There must be something wrong with my Gift Certificate/Coupons as I am not able to add any restrictions of any kind to any coupon.

When I ran OScommerce there was an option to set restrictions in the window where the coupons are created. I don't see anything like that at all so am wondering if something is not loaded properly?

When I go to add restrictions on an existing coupon. No matter what I select for a category or whether or not I select deny or allow. When I click the add button it takes me right back to the admin/index.php and changes nothing in the coupon. Any idea what's going on?

7 Apr 2011, 4:47 AM
#2
ajeh avatar

ajeh

Oba-san

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Re: Can't set restrictions on any coupon

Check if post #6 relates to this ...

http://www.zen-cart.com/forum/showthread.php?t=153143

Is this a clean install of Zen Cart v1.3.9h or an upgrade?

What version of php are you running?

Are you using any add-ons?

Are you getting any error messages or finding any debug logs in the:
/cache

directory on the server?

Linda McGrath
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7 Apr 2011, 5:01 AM
#3
cuda71 avatar

cuda71

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Re: Can't set restrictions on any coupon

Just went through PCI cert and we passed that and PHP version is. 5.2.4 Also don't have any of the other issues listed in post 6.

Here is what is in the log.

[Wed Apr 06 23:39:27 2011] [error] [client 65.55.3.175] File does not exist: /home/jforum/public_html/404.html
[Wed Apr 06 23:39:27 2011] [error] [client 65.55.3.175] File does not exist: /home/jforum/public_html/wwa2010.php
[Wed Apr 06 23:39:16 2011] [error] [client 65.55.3.175] File does not exist: /home/jforum/public_html/404.html
[Wed Apr 06 23:39:16 2011] [error] [client 65.55.3.175] File does not exist: /home/jforum/public_html/robots.txt
[Wed Apr 06 23:36:02 2011] [error] [client 66.249.72.52] File does not exist: /home/jforum/public_html/403.shtml
[Wed Apr 06 23:27:31 2011] [error] [client 66.249.72.52] File does not exist: /home/jforum/public_html/403.shtml

It's an upgraded install with no add on's

7 Apr 2011, 2:05 PM
#4
ajeh avatar

ajeh

Oba-san

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Re: Can't set restrictions on any coupon

Do you have any debug logs generated in your:
/cache

directory?

I have not been able to reproduce the problem ... do you have any customizations or Add ons in the Admin?

Is this a clean install of v1.3.9h or an upgrade?

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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7 Apr 2011, 5:21 PM
#5
cuda71 avatar

cuda71

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Re: Can't set restrictions on any coupon

Ajeh:

Do you have any debug logs generated in your:
/cache

directory?

I have not been able to reproduce the problem ... do you have any customizations or Add ons in the Admin?

Is this a clean install of v1.3.9h or an upgrade?

It's an upgraded install with no add on's

No errors in the Chache

7 Apr 2011, 6:20 PM
#6
ajeh avatar

ajeh

Oba-san

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Re: Can't set restrictions on any coupon

Can you try reloading the files for the /admin and all subdirectories to rule out a bad, missing or corrupt file ...

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

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7 Apr 2011, 11:45 PM
#7
cuda71 avatar

cuda71

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Re: Can't set restrictions on any coupon

Seems to be working now. Turns out is was a corrupt file. Thanks so much for your help. =)

8 Apr 2011, 12:35 AM
#8
ajeh avatar

ajeh

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Re: Can't set restrictions on any coupon

Thanks for the update that this was working and due to an apparent corrupt file ... :smile:

Linda McGrath
If you have to think ... you haven't been zenned ...

**Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!**

Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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