A product is visible on the shop, but not in the administrator panel

8 Apr 2011, 9:01 AM

New Zenner

Join Date:: Jan 2011
Posts:: 13
Plugin Contributions:: 0

A product is visible on the shop, but not in the administrator panel

Hello,
I have this problem:

I can see a product in my shop, that is not visible in the administrator panel.
I don't have this product anymore, but people keep on buying it, and I can't delete it because I can't find it in the administrator panel.
My version of Zen Cart is 1.3.8a.

Thank you.

Chris

8 Apr 2011, 9:12 AM

kuroi

Totally Zenned

Join Date:: Apr 2006
Location:: London, UK
Posts:: 10,475
Plugin Contributions:: 11

Re: A product is visible on the shop, but not in the administrator panel

This can happen if the category that the product was in is deleted, but the product itself wasn't.

Here's a similar thread that should help >> http://www.zen-cart.com/forum/showthread.php?t=177566

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(Questions answered in the forum only - so that any forum member can benefit - not by personal message)

8 Apr 2011, 9:12 AM

website_rob

Inactive

Join Date:: Oct 2006
Location:: Alberta, Canada
Posts:: 4,572
Plugin Contributions:: 0

Re: A product is visible on the shop, but not in the administrator panel

Unless you are using some kind of SEO module which changes the URL, you should be able to see the Product ID at the end of the URL. Use that to look up the Product within your Admin or by using phpMyAdmin.

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